Deputy Helpdesk Supervisor

Our client, a Leading Facilities Management organisation are currently on the search for a Facilities Deputy Helpdesk Supervisor to join their dynamic team in Plymouth. The Deputy Helpdesk Supervisor will managed scheduled an reactive work orders ensuring response and completion within required time frames.

Key Accountabilities for the Facilities Helpdesk Administrator:

• Deputise for the Help Desk Supervisor
• Mentor the Hepdesk team
• Process Scheduled and reactive works from initial raising of jobs to completion and invoicing.Inputting of information onto the CAFM System.
• Maintain key relationships with colleagues, clients and Suppliers/ Contractors
• Assist in collation of Monthly Reports
• General Admin Tasks
• Attend Meetings as Requested

The ideal candidate will be a experienced helpdesk administrator with excellent customer service abilities and experience of managing a CAFM System. You will have strong communication skills and be very organised. You will have an eye for detail and be able to work to deadlines. You will be a quick learner and have experience of supervising a team.

In return, our client is offering a salary up to GBP29,184 per annum.