Deputy Letting Manager

Oxford Brookes University is looking to recruit an experienced and highly motivated Deputy Lettings Manager. This is a new position and will be critical in supporting the Lettings Manager and team to not only manage the needs of our existing tenants and landlords, but to help facilitate our objective to expand our Lettings portfolio to ensure that the university directly supports as many of our students accommodation needs throughout their time with us. Overall purpose of the role: As a key member of the Brookes Lettings team you will assist the Lettings Manager in the operational functioning of the head-lease housing scheme. You will be experienced in tenancy marketing, management and law, supervising a Lettings team work flow processes and professional development, housing/property management, compliance, health and safety,  managing external contractors, dispute management and resolution and dealing with customers and multiple stakeholders daily. For more information please see the attached job description and person specification. Working hours for the post of : This is a full-time post which is 37 hours, typically Monday to Friday 8:30 am to 4.30 pm, but Oxford Brookes is supportive of flexible working, part-time working and job sharing. Applicants who would like to have a working arrangement like this are encouraged to apply for this post. If you would like to discuss this role further please contact Mike Molton our Lettings Manager, mmolton@brookes.ac.uk to arrange an informal voice or video call. Qualifications and Experience for the post of: A level or significant relevant experience A housing or property related qualification i.e. ARLA Proven experience supervising a team in a Lettings environment Health and Safety management Housing and/or Property management People management, including external contractors, customer service and dispute resolution. We know that sometimes people can be put off applying for a job, but we realise the 'perfect candidate' doesn't exist. So, if you are excited about working for us, go ahead and apply. You could be exactly what we need. Benefits Aside from working with a successful, established and stable Lettings team, as an employee of Oxford Brookes University you will also enjoy the benefits of working at Oxford Brookes University with up to 38 days of holiday, rising to 41 days of holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (19.2% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (Brookes Nursery, gym and sports facilities). For more information about benefits please see the document "All about Brookes" below or visit www.brookes.ac.uk/human-resources/working-here/benefits. At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to make an environment  in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting within the widest possible pool and welcome applications of all suitably qualified candidates who embrace our values, regardless of their background. As a Disability Confident Employer, we guarantee to interview any disabled applicant who meets the essential selection criteria.