AddressDescription
JOB TITLE: Deputy Soft Services Manager
LOCATION: Westwood Cross Shopping Centre
WORKING HOURS: 45 hours per week
SALARY: Competitive
ABM UK, a leading facilities services company in the UK, is seeking a motivated and skilled individual to join our team as a Deputy Soft Services Manager. With a rich history dating back to 1987, ABM UK has been providing award-winning facility service solutions across the country. Our commitment to excellence and customer satisfaction has allowed us to serve over 1,500 locations, including shopping centers, commercial buildings, and airports.
At ABM UK, we value our employees and strive to create a safe and fulfilling working environment. With a team of over 3,500 dedicated professionals, we foster a culture of pride and ownership, empowering our employees to deliver exceptional service. Our customized facility solutions address the unique needs of each building, site, store, or center, leveraging our extensive industry expertise to provide tailored services.
As the Deputy Soft Services Manager, you will play a crucial role in supporting the Soft Services Manager in overseeing the daily operations and ensuring the delivery of high-quality facility services. You will collaborate with various stakeholders to understand their challenges and deliver effective solutions to meet their needs. This is an excellent opportunity for a driven individual to contribute to the success of a dynamic and innovative organization.
Responsibilities
- Assist the Soft Services Manager in overseeing the Soft Services department and ensuring compliance with company standards and client requirements
- Supervise a team of Soft Services staff, providing guidance, training, and support to ensure optimal performance
- Collaborate with various stakeholders, including clients, contractors, and internal teams, to understand their requirements and develop customized facility solutions
- Monitor service delivery and conduct regular quality assessments to identify areas for improvement and implement corrective actions
- Manage financial aspects of projects, including budgeting, cost control, and invoicing, ensuring profitability and client satisfaction
- Ensure adherence to health and safety regulations, promoting a safe working environment for employees and clients
- Stay updated with industry trends and best practices, identifying opportunities for innovation and continuous improvement
