Design Technician/Estimator

Design Technician/Estimator
Salary DOE
Monday to Friday, 08:00-17:00
40 hours per week
Permanent
 
On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Design Technician/Estimator to join a welcoming, supportive and growing team! Reporting to the Technical/Design Manager, the successful candidate will be responsible for providing estimates and full design drawings, responding to technical queries and supporting the business. Strong communication, organisational and computer skills are a must along with an outgoing personality and ability to collaborate with various different teams members and departments. Due to the location of the role, a drivers licence and access to your own vehicle is essential.
 
Main duties and responsibilities (Including but not limited to):

• Draft initial design for costing / quote purposes and sales enquiries.
• Check design criteria is correct via multiple reviews.
• Complete quote sheets in excel.
• Produce underfloor heating design layouts using AutoCAD.
• Liaise with the sales team in respect of any alterations required or made.
• Review plans from client’s architects.
• Size each project from the plans; liaise with architects or the customer to qualify their requirements.
• Liaise with the sales team in respect of any alterations required or made.
• Create a project matrix for each confirmed project/order.
• Liaise with architects / electricians and end users to resolve technical issues.
• Explain terms and conditions with the customer as required.
• Provide product/technical training for staff as required.
• Pass repairs and heating surveys to the installation team once quote is accepted.
• Provide the final system design drawings/test sheets for the installation team.
• Liaise with installers to trouble shoot on-site problems.
• Diagnose faults on returned components
• Undertake telephone liaison with relevant contacts.

 
Key Skills:

• Strong communication skills
• Previous Experience in a similar role
• Experience in the use of AutoCAD
• Excellent attention to detail
• Working knowledge of Excel and other Microsoft Packages
• Outgoing personality
• Ability to work and liaise with various different departments

 
Benefits:

• Casual dress
• Company pension
• Company events
• Sick pay
• 20 days holiday (increasing to 21 days after three years’ service / 23 days after 5 years’ service) + Bank Holidays
• Cycle to Work Scheme
• Office closure between Christmas & New Year
• On-site parking

 
If you are interested in this position please apply with a current CV to or contact the office on for more information