- Empathising and engaging with the customer to ensure that they are treated as an individual.
- Taking the time to consider the impact of the claim and the required claim stages on the customer.
- Maintaining confidentiality and high personal ethical standards throughout.
- Appropriately obtaining high quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence.
- Understanding the relevance of the information obtained to decide upon a step-by-step plan to conclude the claim.
- Demonstrating the confidence and knowledge to make decisions regarding policy liability, quantum, and subrogation and risk management issues.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed)
Job Ref: CD-52. JA Ref: (phone number removed).
For all other vacancies, take a look at our website - (url removed)