AddressJoin our dynamic and professional Deskside Support Technical Engineer team, we are looking for a talented individual to support our UK business based in our London office (Bond Street).
As Deskside Support Technical Engineer, you will bring with you; exceptional technical knowledge of desktop deployments, hardware peripherals, and Windows 7 and 10 environments is essential.
You will be first point of contact for all IT Service Desk logged Incidents and Requests. You will have the opportunity to assist with deskside IT queries, troubleshoot hardware and software issues, and ensure timely resolution of assigned tickets.
Additionally, you will play a vital role in maintaining the uptime of equipment, conducting printer and meeting room AV status checks, and providing technical solutions to our user community.
To excel in this role, you should have at least 2 to 3 years of relevant Field/Deskside support experience.
Exceptional technical knowledge of desktop deployments, hardware peripherals, and Windows 7 and 10 environments is essential. Proficiency in Microsoft Office packages and knowledge of ITIL, MCDST, MSA, Compita A+/Network+ would be advantageous.
You should also be experienced in troubleshooting software and hardware problems, supporting mobile devices, and have exposure to networking fundamentals.
Our UK FTS IT team is comprised of 18 FTS Engineers and 2 Team Leaders. We provide support to the entire UK region, and our IT Service is first point of contact for IT related issues.
You will be working on site office based 5 days a week covering shift patterns (7am – 7pm).
About CBRE
CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2020 revenue). The company has more than 100,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Working at CBRE
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do—from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing. At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills.
