Company

CK Group- Science, Clinical and TechnicalSee more

addressAddressHook, East Riding of Yorkshire
type Form of workContract
salary Salary£25 - £32/hour
CategoryIT

Job description

CK Group are recruiting for a Deskside Support Lead to join a company in the animal health and pharmaceutical industry at their site based in Hook for 2 days per week, with the rest as remote working. This is a contract role for 12 months initially, with the possibility of further extension.
Salary:
From £25.00 per hour to £32.00 per hour PAYE depending upon experience
Deskside Support Lead Role:
  • Identify opportunities to streamline or improve current portfolio processes
  • Provide technical support for escalated issues from the desktop team.
  • Assess and develop IT team skills and ensure consistency in training and technical support across all offices
  • Facilitate meetings with each region’s Desk Side Support (DSS) team to ensure standard approach to operations management.
  • Define training & associated materials to optimise onboarding of new DSS engineers.

Your Background:
  • Experience with ServiceNow
  • Awareness of cybersecurity practices and their contribution to maintaining cyber hygiene
  • Excellent leadership skills with proven ability to mentor and lead a team effectively, delegate tasks efficiently and manage a team's workload.
  • Demonstrated ability to proactively identify issues and either resolve or escalate to the appropriate level for resolution.
  • Strong communication skills and the ability to liaise with internal and external stakeholders

Company:
Our client specialises in animal health. They advance their vision of food and companionship enriching life by developing innovative solutions that protect and enhance animal health.
Location:
This role is based at our clients site in Hook.
Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 56437 in all correspondence.
Refer code: 2405331. CK Group- Science, Clinical and Technical - The previous day - 2024-01-04 14:30

CK Group- Science, Clinical and Technical

Hook, East Riding of Yorkshire
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