Desktop Support Engineer

Company Description

OptivITy Ltd is a UK-based IT Systems Integration and Managed Services business located in Iver Heath and Watford. Our mission is to improve the performance of businesses by delivering leading-edge IT technologies and solutions. With extensive experience and in-depth knowledge of infrastructure and cloud solutions, our support services are extended to all industry sectors from Small and Medium-sized Businesses (SMBs) to the Film Industry

Role Description

This is a full-time hybrid role for a Desktop Support Engineer. The role includes supporting desktop computers, printers, and computer hardware. The successful candidate will be responsible for technical support, troubleshooting, and providing solutions to any technical issues that arise. The role is based in Watford with flexibility for some remote work.

Qualifications

• Desktop Computers and Printer Support skills
• Technical Support and Troubleshooting skills
• Computer Hardware expertise
• Experience in a similar Desktop Support role or relevant technical degree
• Strong problem-solving and organisational skills
• Excellent written and verbal communication skills
• Ability to work independently and within a team
• Experience with Windows operating system and Active Directory management is desirable
• CompTIA A+ and Network+ certifications are an advantage