Desktop Support Technician

Hitchin, Hertfordshire

Our client, a growing retail engineering company are looking to recruit a talented Desktop Support Technician. With 16 offices across the UK and a user base of 150, you will be joining their IT team based in Hitchin.

Skills/Environment

Windows Desktop

Microsoft Office

Microsoft Exchange

Active Directory

Acronis Backup Solution

Web Root Anti-Virus

Sage Line 200

Role Overview

A successful candidate will be the first point of contact and support for all IT issues that arise, with first-line support being provided to internal users via phone, email or remote access.

You will also troubleshoot and resolve hardware, software and network issues.

Installing, configuring and maintaining IT equipment and software.

A good understanding of Microsoft technologies/environments.

This role may suit someone with the following job title:

First line support, 1st line support, Helpdesk, IT technician, Support analyst 2nd line support.

We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified Each time we send a CV to a recruiting client we donate GBP1 to The Born Free Foundation (charity no. ). Deerfoot is acting as an Employment Agency in relation to this vacancy.

Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.