Detention Custody Officer

Detention Custody Officer
Salary £30,063 per annum + benefits (as of 1st April 2024)
Days & Nights required as the site operates 24/7.
Permanent, full time – 40 hours per week.
Manston, Kent
As Seetec Recruitment Solutions continue to work with their client, recruiting to support the growth of their operational teams at Manston’s Short-term holding facility in Kent, they are actively seeking candidates who are looking to join the team and be a part of their ongoing success.
Here’s what you need to know about the role:
Within the role you will be there to support and guide vulnerable detainees who are seeking asylum, whilst the Home Office conduct their initial immigration screening checks, working in an environment that provides an Empathetic trauma-informed security service. You will also be responsible for the individuals whilst they are being interviewed.
Direct experience is not necessary (as full training in provided) They are looking for individuals who want to join their mission in empowering people to make positive life choices and help to transform their lives.
Some of the skills they will be looking for: (in-line with their core values)
To remain open-mindedThe ability to deal with challenging situations.To be caring and transparentBe able to work collaborativelyTo be accountable within your role
The Responsibilities within this role include, but are not limited to:
Working with our operational team to create a safe, secure and friendly environment where detainees can access support and services.Build strong relationships with detainees to ensure they feel supported, guided in the right direction and understood whilst in our care.Ensure that all detainees are able to communicate with our partners and receive help and support; whether this be medical, welfare, faith or cultural provisions they requireOperate regular transfer to allow for the Home Office processing of asylum and immigration claims
Skills and Experience
Our client is not looking for candidates that tick every box, all they ask is that they’re able to support, empathise with and reassure vulnerable people. Ensuring they are a kind, compassionate individual who is adaptable to changing needs and priorities and has great communication skills.
Additional Information
These roles are permanent, full-time positions. (the site operates 24/7, so shift rotas cover all operational hours)
Shift Patterns are made up of a combination of the following:
Early shift: 06:45 to 14:30
Late shift: 14:15 to 22:00
A shift: 07:00 to 22:00
M shift: 08:00 to 20:30
D shift: 08:00 to 22:00
Nights: 20:15 to 08:15 (7 nights on, 7 days/nights off)
*These shifts can be subject to change in line with delivering on operational requirements over a 24/7 basis*
In return for your hard work and dedication, our client is offering a salary of £30,063 per annum, along with a great range of benefits which includes but are not limited to:
Company pensionCycle to work SchemeLife AssuranceEnhanced annual leave schemeWellbeing daysEnhanced Maternity & PaternityOccupational sick payMentor programmes
If successfully shortlisted, our Recruitment Consultants will contact you to complete telephone pre-screening, with the aim to book you in to attend our Recruitment Assessment Centre.
For candidates who secure a role, a 5-week initial training course will start from day one of employment, which includes de-escalation and Control & Restraint training.
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