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SalaryTransition Partners are proud to be working with one of the UK leading finance and debt management companies to recruit an experienced Dialler Manager. The perfect candidate will be joining a collection strategy team and leading the design, innovation and driving the future evolution of the company’s state of strategies. You also will be responsible for all communication platforms and involved in researching emerging customer engagement technologies.
Key skills and experience:
- 3+ years as a Dialler Manager
- Experienced working in a call centre environment
- Experienced in analysing large sets of data using SQL or SAS
- Hands-on experience and expertise in call centre technologies, Dialler, CMS and other applications.
- Experience managing multiple contact channels within a call centre setting.
- Solid grasp of scorecard modelling processes, with the ability to assess scorecard performance.
- Demonstrated experience in effecting change through senior stakeholder management.
On offer is a salary of £36,000-50,000k, a performance bonus, an excellent benefits package, free onsite parking and more. As well as a collaborative work environment that fosters growth and innovation.
Unfortunately, we may struggle to respond to every applicant; Transition Partners get a high response rate on their advertisements and will be in touch if they feel your candidature is suitable for the advertised vacancy.
