Diary Planner

Job Title: Administrator
Contract: Full Time, Permanent
Location: LE10, Hinckley, South Leicestershire
Salary: £22,000
Start Date: ASAP - Happy to work around notice periods
The Commercial Division at SF Recruitment are actively recruiting for an experienced Administrator to join a well-established, and forward-thinking organisation.
As a Administrator, you will be responsible for scheduling client annual appointments, handling client enquiries in a timely manor and being somebody who is passionate about delivering an excellent customer experience and building effective relationships with clients.
Your daily responsibilities as an Administrator could include:
- To regularly liaise with existing clients to book their annual appointments with the consultants for their service reviews/handle enquiries/new services.
- Handle client enquiries while following the complaint procedure/guidelines.
- Manage additional administrative duties such as rescheduling appointments handling cancelation requests.
- Constantly updating client profiles/information on the system to maintain a first class service.
- Handle inbound calls effectively regarding appointments/service issues.
- Be responsible for managing email enquiries in a timely manor.
- Liaising with internal departments to maintain a first class service.
In return, you will be offered an annual salary of between £20,000-£22,000. There are also many chances for personal growth/development and progression opportunities.
If you would like to progress an application forward, and find out more regarding this opportunity, please click 'Apply Now', or contact the managing consultant Hannah Patel directly on