AddressAbout The Role
As the GRAHAM Business continues to grow and develop, we are seeking an enthusiastic Digital Information Technician, to join us on a Year Out Placement, where you will train and support on site related Digital Information Management Solutions such as Autodesk Build. The YO Digital Information Technician will support the Digital Information Management team, working closely with the business and IT team to provide training, assistance, and support on all aspects of IT and Digital applications. The role will also involve input and support to the bid and construction teams in meeting ISO19650 Information Management standards as required
The role will require some travel to regional offices and sites in order to provide a service to projects across the UK. Flexibility is also required as some work may have to be outside office hours.
Job Description
The Digital Information TechnicianYear Out Placement will support the Digital Information Management Team in the areas listed below. Full support will be provided in these duties.
Information Management
- Support the Digital Information Management team in production, management and compliance of Information Management Policy and strategy in line with ISO19650 requirements
- Support the use Specialist Digital Information Management software to support project delivery
- Support on all aspects of project Information Management delivery as set out in GRAHAM Information Management Processes and IMS as required
- Support in the identification of appropriate hardware and software for use to deliver construction projects meeting Information Management client requirements in line with ISO19650 standards
- Support the team in providing advice and material for GRAHAM construction bids in relation to Information Management
- Support the identification of project risks in terms of Information Management delivery against ISO19650 standards
- Support the team in identification of benefits and lessons learned for every Information Management project that is completed and put in place continuous improvement
Digital Construction
- Support the team in the identification of new software and solutions relevant to the GRAHAM Digital Information Management
- Support the team in the role of providing advice and material for GRAHAM construction bids in relation to Digital Information Management
- Support the team in management and review of the software application portfolio, identifying potential new software and solutions required for both delivery teams on site and back office teams for Digital Information Management
- Understand solutions lifecycle, and exploit standard solutions throughout the GRAHAM business, identify solutions that are not providing value and be part of the team to retire these solutions
- Support identification of benefits and lessons learned in terms of Digital Information for every project completed and proactively seek to improve Support Digital Information KPI targets are agreed and met
User Support
- Take ownership for all business function requests within Digital Information Management team and their support within the IT function
- Manage and own case/issues log with 3rd party vendors as required
- Escalate Service Level Agreement issues/non-deliverables to line manager
Training & Documentation
- Support Digital Information Management training strategic and tactical plans
- Support the developed, deployment and maintenance of training materials for key Digital Information solutions within remit
- Identify, prepare and deliver training needs within remit
- Support the preparation of business process and end-user documentation, advise of updates in areas of responsibility
- Proactively ensure all IT documentation for change requests, projects and processes are prepared & validated in a timely manner/in accordance with initiative delivery plan
Personal Specification
- Be in the process of studying for a 3rd Level Education qualification in Architectural Technology, Architectural Engineering, BIM Information Modelling Project Management or equivalent
- Articulate and capable of presenting across all levels within company
- Excellent communication skills, written and verbal
- IT Competent
- The willingness to learn new skills, including understanding business needs and how IT solutions can meet those needs
- Able to travel between Graham sites throughout NI and GB as an when required
This job description is intended to give the post holder an appreciation of the role envisaged for the Digital Information TechnicianYear Out Placement and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.
Our Commitment
We are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences.
We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance.
A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.
GRAHAM reserves the right to carry out checks to ensure the validity of an applicant’s experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.
