Digital & Learner Systems Officer

Joining us as Digital & Learner Systems Officer, you’ll be responsible for maintaining, administering, developing, and supporting key digital and learner management systems which include the administration, maintenance, and upgrades to all ProMonitor / ProPortal / ParentPortal and Microsoft 365 products and services, including managing the Quality Help Centre ticketing system.
This is the perfect opportunity someone who has experience of a similar role, managing, updating, and developing systems and providing technical support to end-users. Delivering a good or better level of service, you’ll have experience of developing reports and analysing data, and of developing solutions in Microsoft SharePoint.
We’d like you to have excellent technical knowledge of systems and software and the ability to understand requirements, interpret information and apply design thinking to develop solutions. You’ll be able to think, pivot and deliver quickly when required and respond to emerging / changing opportunities and challenges in a calm but effective manner.
This position is site-based and you will be required to travel to and work from all South Thames College Group sites
Closing date for the return of completed applications is 23rd January 2024
The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.
As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.
As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.
We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.
When you click on ‘Apply’, you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.