Digital Marketing Assistant

Digital Marketing Assistant

We have an excellent opportunity for a proactive and flexible team player with outstanding interpersonal skills to join the busy Digital Team as Digital Marketing Assistant.

This is a hybrid working role which includes some amazing benefits.

Position: 1589 Digital Marketing Assistant

Location: Sidmouth/hybrid (one office day per week)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £21,397 per annum

Contract: Permanent

Closing Date: Thursday 8 February 2024

The Role

As Digital Marketing Assistant, you will support the Digital Marketing and wider Digital teams in their day-to-day delivery of the Digital Marketing strategy across owned, paid and earned channels. You will work closely with the Social Media, Content and Fundraising Coordinators on content generation for our Digital Marketing channels, focusing on appealing to our target audiences and current supporters

in a positive and engaging way.

Responsibilities will include:

• Assisting with the generation of content for the Digital Marketing channels.
• Writing and editing social media copy for all departments.
• Creating digital content in its various forms including video and images, using photo and video editing software as required.
• Monitoring incoming social media activity including comments and direct messages, liaising with colleagues from across the organisation to provide answers to often complex questions and engaging in a timely and appropriate manner where required.
• Assisting with the delivery of fundraising and commercial activities to maximise the charity’s digital income generation and supporter stewardship opportunities.
• Helping to research and introduce new and effective digital trends to ensure the charity is using Digital Marketing channels in the most engaging way.
• Assisting the Digital team in monitoring and reporting on social media activity using analytical tools.

About You

You will have previous working experience and a proven track record in creating engaging content for social media channels, social media community management and reporting, along with:

• An excellent standard of written English and communication skills, including copywriting for different audiences.
• A good base knowledge of Digital Marketing and fundraising.
• Adept at using photo and video editing software, ideally the Adobe suite.
• Able to multi-task and maintain a high level of accuracy and attention to detail whilst  working with a number of conflicting demands and deadlines.
• Strong I.T. skills (proficient in Word, Outlook and Excel).
• Demonstrable customer service skills (including successful experience of dealing with enquiries and complaints from members of the public).

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

Benefits include:  

• Competitive pension.
• Life assurance.
• 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free Parking.
• Subsidised restaurant and shop.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

The organisation is a Disability Confident Employer and are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Digital, Digital Content, Digital Development, Content Creator, Content Creation, Digital Assistant, Digital Content Assistant, Digital Development Assistant, Content Creator Assistant, Content Creation Assistant, Digital Marketing, Website Content, Social Media Content, Digital Marketing Officer, Digital Marketing Coordinator, Digital Marketing Administrator, Social Media Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.