Company

Manchester City CouncilSee more

addressAddressOpenshaw, Greater Manchester
CategoryEngineering

Job description

Working Hours: 35 hours per week
Contract Type: Permanent, Full Time
Closing Date: 4 July 2024

 
This role is subject to - 
  • Proof of Manchester Residency – to check if you fall under the Manchester City Council boundary please visit -  https://www.gov.uk/find-local-council 
  • Driving Licence – you must always hold a full valid driving licence
The role of Digital Print Mailer Assistant is a production support and delivery role.
The team sits within the Strategic Communications Directorate and is responsible for the management of all mail for the council and all outbound mail correspondences. In addition to print and mail, the service also manages the production and sourcing of all print items required including leaflets, booklets, posters, t-shirts, banners and some signage.
As part of the internal print and mail team, the duties are varied and include sorting of inbound mail items, operating machinery (print and mail equipment), processing outbound mail and driving the provided mailroom van from Openshaw to the Town Hall site every day to deliver mail items.
 
The other duties will include taking deliveries, sorting stocks (this will be for paper, envelopes and other consumables used for the service), loading items into the van and mailing trays into trolleys that need to be moved around the building. Manual handling guidance will be provided but most items are within a low level weight limit so should not be an issue.
 
Operating mailing equipment is also a part of the role and full training will be provided to ensure correct and safe use at all times. 
 
Scanning and sending emails with attachments to customer as receipt of items sent out is also part of the role as well as speaking to customers face to face when delivering and collecting mail. You will be required to offer advice and sign-post them to the service and how it should be used.
 
Data entry for mail dockets and paperwork is another admin related task that is part of the role.
 
The team operates out of shared offices in Openshaw where the team shares space with some other council and Greater Manchester Police teams. 
The mailroom team operates as a team of 3 alongside the 4 staff within the Print & Mail transactional team, with all staff reporting into the Data and Operations management team.

Request

 
The candidate we are looking for should have good communication skills to support customers and be calm under pressure.
 
There are specific deadlines within service and we need to aim to meet them so it is important that you are pragmatic and well organised so that you can prioritise tasks to achieve this.
 
Scanning and emailing customers documents is something that is required so we are looking for someone who has good basic ICT skills and would feel comfortable receiving and responding to emails in a responsible and appropriate way.
 
Good attention to detail is important as you need to input data into the mail provider systems to produce mail dockets. This is the information the provider, i.e. Royal Mail, uses to invoice the service so it needs to be correct. 
The same applies to tracked mail as the information for those has to be logged correctly so that items can be located and tracked once in transit being delivered.
 
The candidate needs to be someone who is a confident driver and would be ok to drive through the busy City Centre. The vehicle used is an automatic Electric vehicle and is a lightweight small van. 
 
We are looking for someone who can work as part of a team and is willing to support across the service when needed. 
 
Experience working in a print and mail production environment would be a plus but not essential.
Someone who is comfortable being on their feet for large parts of the day and undertaking some light manual handing required for deliveries, loading and unloading of items.

Benefits

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.  When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.  To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We ‘own it’ and we’re not afraid to try new things We’re proud and passionate about Manchester A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve. Creating an inclusive team at Manchester City Council  At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing [email protected]. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process.  Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition Accessibility  As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.  We’ve also included some useful tips on how to submit the best application. What we will need from you if you’re successful If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include: Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role References (Current and Previous employer) Police vetting check When you join us  We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.  Other relevant information  Why work for us Privacy Notice
Refer code: 3419379. Manchester City Council - The previous day - 2024-06-21 19:15

Manchester City Council

Openshaw, Greater Manchester

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