Digital Support Apprentice

Employer description:

Established in 1994 TaskMaster have a network of offices that are managed by a dedicated team of energetic recruitment professionals who share a common objective to deliver quality, sustainable resource solutions to clients and candidates alike. These multi-disciplined regional offices are well placed to offer a flexible, efficient and professional recruitment service across the UK.

Overview:

An amazing opportunity has become available for a motivated person to join Taskmaster Resources as their apprentice. Taskmaster have just opened a new office in Grangemouth and are looking to expand their office team due to continued growth of new clients and a larger increase within candidate demand. 

Does this sound like the role for you? Apply today!

Responsibilities:

• Completing compliance checks and updating “Profile” CRM system
• Working collaboratively with teams in the business to create a social media footprint on Facebook and Instagram
• Data entry putting applications on the system using “Profile” CRM System 
• Reference checks using telephone system and logging information on “Profile” CRM System
• Making up marketing mailers using Canva before emailing out using Outlook
• Making timesheets through Microsoft 365 package and inputting payroll and holidays onto “Profile” CRM system
• Searching for and selecting candidates using CRM and collaboratively sending email interest using Outlook
• Answering the phone to clients, taking detailed notes and logging client information onto the “Profile” CRM system
• Acting as first point of contact for candidates

Required skills:

• Excellent computer skills
• Take pride in your work and enjoy being organised
• Be able to speak to different people and build relationships
• Have the ability to think for yourself and enjoy solving problems
• Want to succeed and have interest in working with people

Salary:

The starting apprentice salary will be £18,000 (with regular reviews based on performance).

After successful completion of your apprenticeship, and good performance levels you will have the opportunity to progress up to a £25,000 salary.

Working hours:

Monday to Thursday, 9am - 6pm, Friday 8am - 5pm with one hour for lunch

Benefits:

• Career progression – The world is your oyster!
• Internal training
• External training
• Performance related salary increases up to £25,000 per annum
• Bonus entitlement
• Private health care
• Company events and the vision of being a part of the bigger picture in Scotland

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!