Digital Support Apprentice Global Office Team

Employer Description:

The University of St Andrews is ranked number one in the UK by The Times and Sunday Times Good University Guide 2022. An organisation that clearly understands the importance of education & development, the University has been working with QA for over a decade!!

To date, they have taken on over 36 apprentices across a number of areas including IT, Administration and Marketing.

You can hear the experiences of some of their IT apprentices past & present here:

IT Apprenticeships at the University of St Andrews - YouTube

The role holder will be part of the busy Global Office team and will be given the opportunity to develop their skills in a variety of areas.

This role will be based in the Global Office but you will have an opportunity to work with other Units and Schools around the University. Mentorship and support will be provided through the Modern Apprentice programme and it is anticipated that the role holder will take the Digital Applications Support apprenticeship SCQF level 6 with a focus on office systems during their two-year fixed term.

Vacancy Description:

Operational Duties:

• Raising, approving and receipting purchase orders using Aptos Financial Software – full training will be provided for you to be a superuser;
• Working with SITS (student records management system) as well as the Student Inquiry Desk (SID) which is a bespoke email account for individual student communication;
• Diary management using Outlook for meetings and Microsoft Bookings for student consultations;
• Supporting travel arrangements for staff and visitors, working closely with others in the team;
• Creating new vendors requests and dealing with incoming invoices using inhouse electronic form managed by Procurement;
• Sorting incoming and outgoing mail and dealing with special deliveries which then have to be logged onto the records management system;
• Assisting with room bookings to support meetings, visits and events.

Required Skills:

• Good organisational and time management skills.
• Excellent attention to detail.
• Awareness of the importance of confidentiality.
• Good oral and written communication skills
• Good numeracy skills.
• Flexible and willing to learn.
• Ability to demonstrate commitment to participate and complete a Modern Apprenticeship programme.

Additional Information:

• Salary - £12,194 per annum
• Monday - Friday, 36.25 hours per week

Benefits:

• Cycle to work
• Pension
• Supportive organisation

Future Prospects: 

90% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important Information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6 or Level 8. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!