Digital Systems Manager

An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford.

As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored Digital Systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established timelines.

Job Type: Permanent position

Location: Wallingford, office based

Salary: 33,000 - 40,000 (depending on experience)

Working Hours: Monday - Friday, 9AM - 5.30PM

As the Digital Systems Manager, you will be responsible for:

• Leading and mentoring a team of digital system administrators.
• Actively manage workflows, ensuring efficient and well-coordinated implementation.
• Provide technical expertise and guidance to the team in solving complex challenges.
• Stay abreast of industry trends and advancements in Digital Systems.
• Actively participate in the end-to-end implementation of Digital Systems, from requirements gathering to deployment.
• Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development.
• Collaborate with clients and cross-functional teams to ensure seamless integration and customisation.
• Implement and enforce quality assurance processes to deliver error-free solutions.
• Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce.
• Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency.
• Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance.
• Conduct thorough testing and validation of all Digital Systems to maintain optimal performance.
• Maintain clear and organised documentation to facilitate ongoing support and future enhancements.

The successful candidate will have the following related skills / experience:

• Experience in an IT setting is essential.
• Proven experience in managing Digital Systems and leading teams.
• Strong project management skills, with a focus on delivering results within established timelines.
• Excellent communication and interpersonal skills for effective collaboration with clients and team members.
• In-depth knowledge of SaaS solutions and white-labeling processes.
• Proficiency in SQL, HTML, CSS, XML, and JSON.
• Familiarity with Salesforce CRM.
• Extensive exposure to SaaS platforms.
• Must be willing to work variable
• Several years previous Customer Service or IT Support is a
• Ability to thrive in a dynamic and fast-paced environment.
• Exceptional communication skills, both written and verbal.
• Strong analytical and problem-solving skills to address complex challenges.