Digital Workplace Engineer

Digital Workplace Engineer
Location: London
Application Deadline: 26 May 2024
Salary: £40,000 - £42,000 per annum
Job Summary
An exciting opportunity to join our client as a Digital Workplace Engineer as they continue to grow as an adult social care provider.
Salary: £40,000 – £42,000 per annum
Hours: 37.5 hours
Job Type: Permanent
Department: IT
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform – for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
Our client’s communities are important to them. They work in those communities to deliver the best support and care to people with learning disabilities and mental health conditions across London. To help them do this, they are delivering a digital transformation programme designed to support an ambitious forward strategy. Their digital strategy will deliver a cloud and application-based future with security and accessibility at the heart of it. This role will help to ensure colleagues can work in an agile way with the appropriate applications and information and easily and securely access them.
This role will act as a point of support escalation to colleagues, be expected to help embed modern applications across the organisation, work with external partners to manage changes and updates and be able to support and communicate with a range of different stakeholders.
The remit of this role is broad, covering all elements of our client’s digital offering, including their applications, and infrastructure, through to traditional desktop support. Experience of working in a structured support environment, being able to follow guidance and instructions and ensuring best practice is adhered to is imperative.
Any experience in the health and social care industry would be of benefit.
Duties will include but not limited to:
- Implement, monitor, operate and support Digital Workplace technologies (endpoint hardware, software, services, and SaaS tools).
- Support the establishment of computing configuration and operating standards in co-ordination with IT colleagues.
- Act as a point of escalation for system queries from colleagues and users and become a subject matter expert on a range of systems.
- To follow, manage, maintain, and update system documentation and security protocols.
- Be an integral part of the IT support desk to deliver excellent levels of service.
About you
To be a Digital Workplace Engineer, the following are essential:
- Demonstrate ability to become a subject matter expert across our client’s digital platform.
- Working for an ITIL structured support desk and continuous service improvement.
- Able to produce and review clear, concise documentation and support guidance.
- Demonstrable experience supporting IT systems and platforms.
About the Organisation
Our client has a passion for life and makes it their mission to support people in living the life they desire, whatever that may be. They care about the people they support and the work they do, and would love for you to join them.
Do you want to be a Digital Workplace Engineer? Select the apply button shown, complete an application form and someone from the Recruitment Team will be in touch!

All posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. Our client is committed to equal opportunities in employment and the support provided and they welcome applications from all sections of the community.
They reserve the right to close vacancies before the date stated when they have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, IT Support, Digital Workplace Engineer.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.