Direct Lending Adviser

Hours:35 hours per week to support department operating hours with a salary up to £25,044 depending on experience.6 week initial training period, flexible and hybrid working can be considered after this timeframe.Provisional start date of June 3rd 2024Salary:£25,044 Per AnnumClosing Date:Tue, 7 May 2024We are really excited to grow our Direct Lending business; therefore, we need innovative people to drive this forward and be proactive in seeking opportunities to help more customers onto the property ladder.  Whilst the environment will be fast-paced, you will have great support from your team. As well as excellent training and development, regular coaching and feedback time with your leader and the opportunity to enhance your skills for future career progression. Who Are We? Not just another building society. Not just another job. We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members. Our colleagues say Skipton's a great pla
ce to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. In Home Finance Advice a Direct Lending Adviser is responsible for supporting customers throughout the first stage of a mortgage application as well as helping existing customers with additional borrowing applications and other lending needs.The team incorporates qualified Mortgage Advisers, Mortgage Support Consultants and Direct Lending Advisers. You will be expected to work closely as a team to provide a seamless customer journey.Working with Mortgage Advisers is a great development opportunity, particularly if you aspire to become one in the future. What’s In It For You? Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.  We have a range of other benefits available to you including; ·       Annual discretionary bonus scheme·       25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days·       Holiday trading scheme allowing the ability to buy and sell additional annual leave days·       Matching employer pension contribution (up to 10% per annum)·       Colleague mortgage (conditions apply)·       A commitment to training and development ·       Private medical insurance for all our colleagues ·       3 paid volunteering days per annum ·       Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups·       We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership What Will You Be Doing?•    Gaining an understanding of what the customer is hoping to achieve whether that be buying a new home or re-mortgaging•    Check their income along with our policy to make sure it’s something we can progress to the next stage. If it’s good to go you will then complete a “Decision in Principle” for the customer which involves a credit search being carried out•    Following a successful DIP, you’ll book customers in with one of our qualified mortgage advisers•    When you’re not on the phone answering a variety of policy & affordability queries and completing DIP’s, you’ll be pro-active in supporting others and focusing on your own development What Do We Need From You? You’ll be joining one of our five teams in ‘Home Finance Advice’ comprising of up to 15 people per team. These teams work in a collaborative and high performing environment.·       We are looking for brave, accountable, curious & collaborative individuals who are motivated by providing an excellent customer journey and strive to develop themselves.·       Strong communication skills.·       Proactive mindset.·       Experience working in a customer facing role is essential.·       Experience of the mortgage journey is preferable but not essential.·       Applicants must live in the UK.