Director, Digital Sales

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

We are seeking a dynamic and results-driven  Sales Director to lead our  UK Digital GTM. The successful candidate will be responsible for developing and executing strategies to drive sales growth, managing a team of inside sales representatives, and collaborating with other departments to achieve overall business objectives.

Key Responsibilities:

1. Leadership and Team Management:

   • Lead, mentor, and motivate a high-performing inside sales team to achieve individual and collective targets.
   • Foster a positive and collaborative team culture that encourages continuous improvement and professional development.
   • Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback.

2. Sales Strategy and Planning:

   • Develop and implement effective inside sales strategies to meet and exceed revenue goals.
   • Collaborate with the executive team to align inside sales initiatives with overall business objectives.
   • Analyze market trends, customer needs, and competitor activities to identify opportunities for growth.

3. Sales Operations:

   • Oversee the day-to-day operations of the inside sales team, ensuring efficiency and effectiveness.
   • Utilize CRM tools and sales analytics to track, measure, and report on key performance metrics.
   • Identify process improvements and implement best practices to optimize sales processes.

4. Client Relationship Management:

   • Build and maintain strong relationships with key clients and partners.
   • Work closely with the marketing team to develop targeted campaigns and initiatives that drive customer engagement and lead generation.

5. Training and Development:

   • Develop and implement training programs to enhance the skills and knowledge of the inside sales team.
   • Stay abreast of industry trends, product knowledge, and sales techniques, and share insights with the team.

6. Cross-Functional Collaboration:

   • Collaborate with other departments, including marketing, product development, and customer support, to ensure a seamless customer experience.
   • Communicate effectively with the executive team to provide updates on sales performance and contribute to strategic decision-making.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.