DIRECTOR OF VENUE OPERATIONS Permanent 

DIRECTOR OF VENUE OPERATIONS Permanent 

Hours: 37 on annualised hours contract (excluding breaks) Salary: £75-80k per annum plus bonus & benefits.  

About us 

The QEII Centre is the largest dedicated conference, events, and exhibition space in central London,  providing 32 areas across 10 floors, totaling 30,000 SQMs and hosting circa 300-400 events per annum. 

The QEII Centre is an Arm’s Length Body reporting to the Department for Levelling Up, Housing and  Communities (DLUHC). Operating as a commercially driven Trading Fund, the QEII Centre has a global  reputation for excellence and this role provides an exciting opportunity to be involved in shaping the  business for the future. 

Venue Operations 

We are looking for a Director of Venue Operations to direct, lead and manage the operation of the  building, events and various core services supporting the delivery of events and the functioning of the  building. You will effectively lead and direct all operational teams, fostering a positive and open culture.  You will have overall accountabilities for all Operational areas across the Centre which include Building  Functionality and Maintenance, Project Management, Core Service Delivery Relationship Management, and the successful delivery of exceptional standards of building presentation and customer services.  

Full details of the role, responsibilities and commitments are set out in the Candidate Pack which is  available from our website, and we hope you will decide to apply. 

QEII benefits will include: 

• Bonus scheme (discretionary) calculated on corporate and individual performance. • Membership of the Civil Service Pension Scheme 
• 25 days' annual leave with an additional day per year to a maximum of 30 days & 1 privilege day • Subsidized staff restaurant/coffee bar 
• Interest free season ticket loan 
• Cycle to work scheme 
• On site cycle rack 
• 3 days paid volunteering 
• Participation at staff events; celebratory, educational, team 
• Access to learning and development tailored to you 
• A working culture which encourages inclusion and diversity 
• Regular employment engagement activities 
• Dynamic hybrid working environment.

How to Apply 

Please submit the required documentation listed below to hr@qeiicentre.london by 11pm on 1st March  2024 if not provided your application will not be taken forward. Late applications will not be  considered.  

• Curriculum Vitae (maximum 2 pages). Include your education, professional qualifications and full  employment history. 
• An accompanying Supporting Letter (maximum 2 pages). Please tailor setting out your suitability  for the role(s) and how you meet the Selection Criteria. We suggest you use specific examples to  demonstrate how you meet the Criteria. If you can offer the experience in more than one of the  areas referenced above, there is no need to submit more than one supporting letter against the criteria - just clearly reference and example those Criteria in a single supporting letter. • There will be a two-stage interview process. where candidates will be required to give a  presentation at a second interview. 

Applications will be sifted on candidates' experience against the requirements of the role week  commencing 4th March 2024. 

Interviews will take place week commencing 11th March 2024. 

2nd stage interviews will take place week commencing 18th March 2024. 

Further Information 

The Civil Service Code sets out the standards of behaviour expected of civil servants. The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed  interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service  Commission's recruitment principles. 

If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or you feel that recruitment has been conducted in such a way that conflicts with the  Civil Service Commissioner's Recruitment Principles, you may make a complaint, by contacting the HR  Department hr@qeiicentre.london in the first instance. 

Important Note: Successful candidates must meet the security requirements before they can be  appointed. The level of security needed is Counter-terrorist-check and the process can take up to 8  weeks to complete. Please note that successful candidates will need to pass the CTC security checks – this requires you to have been resident in the UK for the past 3 years.