Director, People Business Partner

The Company

Fenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle.

Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating regulatory compliance and enabling continuous monitoring throughout the client lifecycle (transaction monitoring, perpetual KYC), all the way to client offboarding.

Fenergo is recognized for its in-depth financial services and regulatory expertise and out-of-the-box rules engine which ensures financial institutions are future-proofed against evolving Environmental, Social and Governance (ESG), KYC, Anti-Money-Laundering (AML), tax and prudential regulations across 120+ jurisdictions. Headquartered in Dublin, Ireland, Fenergo has offices in North America, the UK, Poland, Spain, South Africa, Asia Pacific, and the United Arab Emirates.

Headquartered in Dublin, Ireland, Fenergo employs over 850 people and has offices in North America, the UK, Poland, Spain, South Africa, Asia Pacific, and the UAE.

The Role

We have an exciting opportunity for a dynamic, strategic, and result-oriented People Business Partner Leader to join our People Team at Fenergo.

As a People Business Partner Leader, you will be at the forefront of aligning HR strategies with our evolving business objectives. You will play a pivotal role in shaping the future of our Product and technology function, working closely with leaders and employees to drive business growth and foster the professional development and success of our talented and diverse workforce. The responsibilities within this role are richly diverse and are overseen by a multifaceted HR team. Our scope of work encompasses nurturing our organizational culture, strategic talent acquisition, meticulous workforce planning, innovative organizational design, orchestration of large-scale projects, fostering talent growth, and fortifying our ability to seamlessly align with business needs while continuously elevating the employee journey.

We welcome candidates from all backgrounds and experiences.

What Sets You Apart:

We are seeking an exceptional professional who brings a unique blend of skills and experiences to this role, demonstrating exceptional proficiency in:

• Performance Management: Your ability to design and implement performance management strategies that drive excellence is paramount. You have a proven track record of creating performance frameworks that align with business objectives and enhance productivity across teams.

• Talent Management: You excel at identifying, nurturing, and retaining top talent. Your talent management strategies have contributed to the growth and success of organizations, and you understand how to develop talent pipelines that ensure a constant influx of skilled professionals.
• Organization Design: Your expertise extends to organization design, where you've successfully restructured and optimized teams to maximize efficiency and productivity. You have a knack for creating agile structures that adapt to changing business needs.
• Technical Acumen: A distinguishing factor is your technical aptitude. You are comfortable speaking the language of engineers and technical professionals, which allows you to bridge the gap between HR and the technical aspects of our organization. Your ability to understand and appreciate the nuances of engineering teams sets you apart.
• Experience Supporting Engineering Teams: Ideally, you have prior experience working closely with engineering teams, understanding their unique challenges, and tailoring HR strategies to address their specific needs. Your insights into engineering culture and workflows are invaluable in driving success.

Key Focus Areas & Responsibilities:

• Act as a strategic People Partner and advisor to leaders, providing guidance on HR matters, policies, and practices.
• Collaborate closely with management to understand their business needs and objectives and develop people-related strategies and initiatives to support them.
• Develop and implement talent acquisition strategies to attract top-tier technical talent, ensuring a diverse and inclusive candidate pool.
• Partner with the Learning & Development team to identify and address skill gaps, creating development plans and programs that enhance employee capabilities and encourage continuous learning.
• Provide coaching and guidance to managers and employees regarding performance management, talent development, employee relations, and conflict resolution.
• Lead career development initiatives, including succession planning and talent reviews, to identify high-potential employees and facilitate their growth opportunities.
• Stay updated on market trends, competitive intelligence, and developments within the Product and Technology industry, leveraging this knowledge to provide insights and recommendations to stakeholders.
• Collaborate with the HR Centers of Excellence (e.g., Compensation & Benefits, HR Operations) to ensure effective delivery of HR services and programs.

Career, Experience, and Qualifications:

• 10+ years of HR experience in technology firms, with a focus on Engineering, Product, and Customer Delivery.
• Global HR experience.
• Strong business, financial, and human resources acumen.
• A broad understanding of various aspects within the field of human resources, encompassing compensation strategies, organizational assessment and enhancement, conflict resolution and employee interactions, and performance evaluation, as well as familiarity with both national and local labor regulations, in addition to expertise in change management.
• Proficiency in talent acquisition, performance management, and employee engagement.
• Understanding of software development lifecycles, Agile methodologies, and technical support best practices.
• Excellent communication, relationship-building, and stakeholder influence skills.
• Proactive problem-solving and data-driven insights.
• Passion for fostering inclusive cultures and supporting Customer Support team development.
• Bachelor's degree in HR, Business Administration, or related field. Master's degree preferred.

• Training & Development
• Bike to Work Scheme
• Sports & Social Club
• Private Pension
• Private Health Care Plan
• Wellness Resources
• Free Food & Snacks
• Flexible and Hybrid working