Discharge Navigator | The Royal Marsden NHS Foundation Trust

The Royal Marsden is a world leading Cancer Hospital specialising in diagnosis treatment care education and research. It plays a vital role in pioneering and improving cancer care.
We are seeking a highly motivated and compassionate individual to join our team as a Band 4 Discharge Navigator. As a Discharge Navigator, you will play a vital role in ensuring smooth and efficient transitions for patients from hospital to their preferred place of care or living arrangement.
We offer ongoing professional development opportunities, and a supportive work environment. We are an equal opportunity employer and welcome applications from all individuals, regardless of their background. Candidates with disabilities are encouraged to apply.
The post holder will work as part of the Complex Discharge Teamto assist the Discharge Coordinators to facilitate a timely, effective, and safe discharge of patients from the acute setting to the community. The post holder will be expected to work with NHS patients and Private Care patients as required in order to achieve best outcomes for patients, assisting in reducing length of stay.
The Discharge Navigator will assist the Discharge Coordinators by giving support and advice and acting as a resource for all aspects of discharge planning. Their role will be to assist the Discharge Coordinators and ward staff in complete referral documentation that accurately reflects the patient’s needs on discharge.
Excellent communication and collaboration with colleagues working in hospitals, community, and social and health services is required in order to promote a seamless discharge/transfer for all patients.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For more information, please refer to the job description and person specification.
• The post holder will work in partnership with the multidisciplinary team to educate patients/families to assist and enable them to make informed choices in the planning of the discharge.
• The post holder will liaise where appropriate with Pharmacy to minimise delays in patients receiving pharmacy prescriptions to take away (“TTA”).
• Signpost patient and relatives concerns or complaints regarding discharge issues to the Discharge Coordinator/discharge Lead, utilising as necessary PALS or other appropriate agencies.
• The post holder will assist the Discharge Coordinator along with the palliative care specialist team, in the discharge planning arrangements for patients receiving end of life care, ensuring that all necessary paperwork, referrals are sent and received by community services to facilitate rapid discharge from hospital in line with national guidance and best practice.
This advert closes on Monday 29 Jan 2024

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