Address
Form of work
SalaryThe role
This is an excellent opportunity for an experienced Document Production Specialist to provide a fast, accurate, Document Production service for internal clients throughout the firm. The role will focus on client satisfaction, quality, reliability and efficiency within a highly specialised team. Working as part of the DPC team, you will deliver and provide an exceptional high quality Centre of Excellence, in a busy and professional deadline driven environment.
You will be an expert in Microsoft Office as well as being a guardian and ambassador of the Howard Kennedy brand and the firm's house styles and templates.
The Document Production Specialist will need to be flexible from time to time in respect of working hours to ensure that absences are covered to an appropriate level at all times as well as meeting any workload/client requirements.
Role responsibility
Duties and responsibilities include but not are limited to the following:
- Transcription through the use of BigHand.
- Document production and manual amendments.
- Proof reading.
- Ability to use innovative Document Production tools.
- Produce quality documents across multiple Microsoft applications, including PowerPoint presentations.
- Working with PDF documents (pdfDocs, Adobe and Kofax) – converting to Word/Excel/PowerPoint and formatting appropriately; editing PDF documents (eg, deleting pages, adding pages, redacting, etc).
- Creating e-bundles.
- Formatting precedent documents to current house style.
- Maintaining Howard Kennedy branding.
- Sharing of knowledge and expertise across the business.
- Key player in delivery of excellent client service and embracing the firm's values.
- Being an ambassador for the DPC − supporting the firm to use the DPC to its fullest potential.
- Contributing to the success of the DPC and understanding how this success is measured.
- Quality checking your own work and that of your peers if required.
- Working efficiently to meet workflow demands and deadlines, including prioritising own work and communicating with the Workflow Operator or fee earner if a deadline cannot be met.
- Helping to support the team and knowing when others need help (as well as yourself), highlighting problems before they escalate.
- Understanding and working to agreed service levels.
- Proactivity in making suggestions for improvements and acting on them.
- Highlighting training needs and implementing solutions to show continuous improvement.
- Adhering to the DPC team processes, procedures and work methods.
About you
- Previous experience in a document specialist role.
- Advanced knowledge of the Microsoft Office package, in particular Word, Excel and PowerPoint.
- Advanced knowledge of formatting/re−formatting all document types to specified house style or to client specific instructions.
- Fast, accurate typing skills (both audio and copy typing).
- Knowledge of working with PDF packages.
- A passion for learning and developing your own skillset.
- Strong organisational skills.
- Strong team player − inspiring team members to work cohesively together to achieve results.
- Self−motivation with a proactive approach to the role − ability to think quickly and solve problems independently.
- A calm and helpful approach under pressure - ability to take, understand and carry out instructions.
- Enthusiasm and resilience to cope with a challenging and busy role.
- Good verbal and written communication skills.
- Excellent attention to detail − spelling, accuracy, grammar, interpretation and presentation.
- High level of understanding of legal terminology.
- Ability to liaise at all levels, including partner level and senior client level.
- Excellent prioritisation skills with the ability to anticipate and take initiative.
HOURS OF WORK
Core Hours: Wednesday to Friday − shifts 09.30 −17.30.
Some pre−arranged weekend overtime may be required on an ad hoc rotation basis.
Benefits
- Competitive salary
- 25 days annual holiday
- Permanent Health Insurance
- Life Assurance
- Interest free Season Ticket Loan
- Private Healthcare
- Pension Scheme
- Staff Introductory Scheme
- Employee Assistance Programme
About us
With almost 200 lawyers in one location, we ensure our clients have the right team to help them get from where they are to where they want to be. We advise major corporates and institutions as well as entrepreneurial, ambitious enterprises which are often privately or family owned, or private equity backed. As well as our significant business law capability, we are one of only a few London-based law firms with a large private wealth offering. Our clients find our straightforward approach a compelling alternative to larger, less personal firms.
Whether you are an ambitious and talented individual wanting to hit the ground running from day one, or an established professional looking for a new opportunity, Howard Kennedy is the firm where you can really make it happen.
We have earned a strong reputation for our exceptional and uniquely talented people who between them deliver outstanding results for clients. In a firm of our size, our strong team dynamic creates a thriving culture of creativity and entrepreneurialism. Howard Kennedy is a pragmatic and non-hierarchical environment where success is shared, and you are proactively encouraged to thrive at your own pace.
Our distinctive culture is built on fairness and respect. Guided by the firm’s values of talk straight, think smart and be yourself, everyone in the firm holds equal value, and everyone plays their role in supporting, encouraging and inspiring colleagues to do their best work.
At the same time, we recognise and reward individualism, celebrating the diversity of our people and supporting them to grow their practice and drive their own career advancement.
As well as client work, there is opportunity to broaden your horizons at the firm with fulfilling pro bono and charity projects. We have a regular social calendar full of wellbeing activities, charitable and social events too.
