AddressAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
As a Document Review Operative you will play a crucial role in upholding our commitment to data accuracy and confidentiality, providing operational support within the business, have a good working knowledge of warehouse locations and understand the appropriate function keys and information windows within the Inventory Management system. You will conduct thorough reviews of sensitive documentation, ensuring compliance with regulatory requirements, company policies, and industry standards, as well as Identify and rectify errors, discrepancies, or inconsistencies in the data, making necessary corrections while adhering to established guidelines. Maintaining strict confidentiality and handling sensitive information with the highest level of professionalism and discretion is critical for this role
Responsibilities:
- Understand and utilise Iron Mountain inbound and outbound procedures to retrieve, process information from client’s order onto Inventory management Systems utilising handheld scanning equipment (PDT)
- Ensure Client assets are suitably protected in accordance with the client specifications i.e. stacked correctly & sensitive / delicate information must be securely wrapped/strapped
- Highlight any damaged boxes where appropriate
- Ensure that the system inbound and outbound verification processes are adhered to at all times
- Check jobs on the system at regular intervals during the day and prioritise requests according to cut off times. (For example some jobs have a 2 hour SLA)
- Ensure requests are released from the system in a timely manner and appropriate paperwork produced to the box
- Responsibility for maintaining integrity of inventory locations
- Ensure that all assets the site receives are processed accurately and boxes are put away within specified timescales
- The position will involve manual handling
- The position will involve working at a pace in line with site specific targets for APH (Activities per hour)
- Adhere to site specific requirements for internal relocations of assets
- Assist with any client queries when appropriate
- Ensure all system functions and processes are adhered to in line with Global Standards and Quality Management systems i.e. ISO9001 accreditation.
- Ensure full compliance with Sarbanes Oxley and other key operating standards
- Act as a mentor to new staff by providing training and coaching
- Ensure that everyday operational activities are carried out in accordance with employee responsibilities under the Health and Safety at Work Act etc 1974
- Responsibility for promoting the security of buildings/ property/ computer equipment and systems & ensure compliance with mandatory IM visitor/ contractor control mechanisms.
The Person
- Experience in a previous warehouse environment is advantageous
- A good level of IT literacy
- Excellent attention to detail
- Demonstrated ability to handle confidential information with discretion and maintain a high level of professionalism.
- Good level of written communication skills
- Ability to work on your own initiative
Please note applicants must have Home Office CTC (counter terrorism check) clearance or have supplied compliant forms for the clearance
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0071050
