Domestic Abuse Refuge Worker

Permanent, Part Time (22 hours per week)

Joining us as Domestic Abuse Refuge Worker, you ll offer a high quality, person centred and trauma informed safe accommodation and support service to survivors of Domestic Abuse, enabling them to move on into safe, stable, and positive futures.

Managing a caseload of customers through their journey with Stonewater, you ll work closely with key partners and deliver quality, outcome focused support in both one-to-one and group sessions, providing both emotional and practical support. This will include keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management and employment skills.

This role also forms part of an on call rota which is approximately every 6-7 weeks.

The ideal candidate will:

• Have proven experience of working with people who have multiple complex needs and/or those who have experienced Domestic Abuse.
• Have experience in completing risk assessments and carrying out robust safety planning.
• Understand the practical, emotional, economic and social issues of those experiencing Domestic Abuse, particularly those with multiple complex needs.
• Have proven experience of caseload management, with a clear focus on outcomes for customers and their wider community.
• Be IT literate, able to record concise, accurate case notes and support paperwork.
• Understand the effects of Domestic Abuse trauma, appropriate responses and professional boundaries.
• Be able to demonstrate effective partnership working with specialist agencies.
• Have working knowledge of housing and benefits advice.
• Have exceptional communication and interpersonal skills.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.

We re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to ?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.