Domestic Abuse Worker – Floating Support

Here at Stonewater, we are now looking for a Domestic Abuse Worker to offer high quality, person-centred and trauma informed safe accommodation and support services to survivors of Domestic Abuse, enabling them to move on into safe, stable, and positive futures.

You will manage a caseload of customers living in temporary accommodation and support them to access more permanent safe accommodation. You will work closely with key partners, deliver quality, outcome focused support in both one-to-one and group sessions, and provide both emotional and practical support including keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management and employment skills.

This is a Floating Support role covering our services in Herefordshire.

The ideal candidate will have:

• Proven experience of working with people who have multiple complex needs and/or those who have experienced Domestic Abuse.
• An understanding of the practical, emotional, economic, and social issues of those experiencing Domestic Abuse, particularly those with multiple complex needs.
• Experience in completing risk assessments and carrying out robust safety planning.
• Proven experience of complex caseload management, with a clear focus on outcomes for customers and their wider community and ability to record concise, accurate case notes and support paperwork.
• An understanding of the effects of Domestic Abuse related trauma, appropriate responses and professional boundaries.
• The ability to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services.
• Experience of attending MARAC and MASH meetings, with an understanding of the processes behind these meetings.
• The ability to provide quality, short term casework.
• Working knowledge of housing and benefits advice and experience of using a housing management / Domestic Abuse system or similar software.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.