Duty Manager

Duty Manager (3 posts available)

Location: Hillbrow Health and Wellbeing - Hillbrow Sports Centre, Denton Road, Eastbourne, BN20 7SR

Hours: 39 hours per week (3 week rota including weekdays, evenings & weekends)

Salary: £25,589.22 per annum

Closing Date: 17^th June 2024

Job Description

The Post in Context

The Wave Team has considerable experience in the management of all aspects of community leisure, such as managing leisure centres (wet and dry), operating dual use sites (for example, schools and colleges), running sport and physical activity programmes (both indoor and outdoor).

This role is central to providing a friendly, safe and efficient service to all of our customers. As such it is vital that the postholder is an inspirational role model at all times, leading and motivating their teams as they strive to deliver excellence in all areas of operating a busy centre.

This post will be based at Hillbrow Health & Wellbeing, Hillbrow Sports Centre, Meads, Eastbourne. A local partnership of Wave Active and South Downs Health and Care will be running a health and wellbeing ‘hub’ at the Denton Road site in Meads, bringing together high-quality sport and leisure facilities alongside provision of accessible NHS and private community healthcare services.

Person Specification

Disposition (Essential)

• Customer focused
• Driven and Enthusiastic
• Passion for providing exceptional service
• Can do attitude
• Pro-active
• Team Player

Experience (Essential)

• Staff supervision, leading teams to deliver high results, meet targets and respond to changing priorities.

Experience (Desirable)

• Previous experience of work in a customer focussed service delivery environment.
• Cash handling/reconciliation and experience of following financial systems.
• Able to calculate figures for a wide range of applications

Qualifications (Essential)

• To hold or to be able to obtain a National Pool Lifeguard Qualification (NPLQ)

Qualifications (Desirable)

• Current First Aid Certificate
• Pool Plant Operators Qualification
• Coaching qualification in one or more sports

Skills (Essential)

• Strong interpersonal skills with the ability to adapt communications and approach to suit different circumstances.
• Good organisational skills.
• Leadership and coaching experience.
• Excellent time management.

Skills (Desirable)

• Experience of recruiting, training and developing staff.
• Familiarity with Microsoft Office applications.

Other (Essential)

• To be flexible to the changing demands of the business.
• To be able to follow Wave Active Limited Policies and Procedures.