Duty Manager (Nights) - Birmingham Airport

This role follows a 4on 4off working shift pattern

Working hours: 6pm - 6am

Why Up and Away?

We are renowned in the aviation industry for our high standards, and we passionately believe helping colleagues achieve a good work/life balance is key to their happiness in the workplace.

The tailored training and support our new starters and existing colleagues receive is second to none and we have a range of other benefits available to our team including:

• Access to our Employee Assistance Programme - 24/7 wellbeing support;
• Sick Pay;
• Recognition Schemes;
• Referral Bonus;
• Employee Airport Discounts
• Paid Car Parking;
• Quality Uniform and Equipment;
• Enhanced Overtime Rate
• ...and much more!

As Duty Manager, you will be required to work with Customer airlines to ensure service level agreements are met and maintained to a high standard. You will manage staff members on aircraft cleaning inspections along with identifying training needs and conducting staff assessments.

A degree of flexibility to support the operation during our busy periods is a must in this role. Candidates must hold a full manual driving licence and be able to pass a criminal record check.

NB: Pay advertised includes night allowance

Key Responsibilities;

• Combine experience, intuition and strategic thinking to make considered judgements about the overall impact on the business and people, including of potential threats and risks.
• Ensure tasks are performed in accordance with Company and Airline specific procedures and policies.
• Maximize company revenue on a daily/nightly basis.
• Ensure health & safety and company policies are continuously monitored and enforced.
• The on-time delivery of all nightly aircraft services within the designated time and to the required standard and satisfaction of the customer.
• Management of all associated paperwork in line with regulatory requirements and company procedures.
• Assisting with aircraft appearance duties where required
• Reviews operational reports and resolves problems to ensure minimum costs and prevent flight or delivery delays.
• Inspects equipment to ensure specific operational and safety performance.
• Required to attend the mandatory training imposed by the Company and Airlines as per job role.
• Be proactive and enthusiastic to lead by example.
• Maintain an impartial and professional attitude towards every member of staff
• Other duties as assigned.

Key requirements for Aircraft Cleaner:

• Previous Management experience
• Ability to work under pressure and adapt quickly to suit client needs
• Good attention to detail
• Previous aircraft cleaning experience would be highly beneficial
• Valid Passport/Photo ID and right to work in the UK
• 5 years' check-able work history
• Clean Disclosure/ Criminal Record Check
• Must be willing to undergo relevant training as required

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