Duty Officer And Volunteer Coordinator – Mansion House

This is an exciting opportunity to be part of a small team to ensure the Mansion House successfully operates as a visitor attraction and events venue.

As part of a team, the role will ensure the smooth running of the house, rooms are set up correctly, health & safety, security are enforced and cleanliness of the Mansion House while the building is open to the public as an attraction and when the building is used for events.

The position will be required to provide public demonstrations of historic cooking and lead guided tours. You will also assist in either volunteer co-ordination duties.

You will also provide support to the education and learning activities in the House, such as, for tours and demonstrations for both adult and young person groups.

The role is also ceremonial, and you will act as either sword or mace bearer at significant city occasions.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and Volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

For further information or an informal discussion please contact Richard Pollitt (Mansion House Manager and Curator) richard.pollitt@york.gov.uk

Closing date: Sunday 24 March 2024 at 12 midnight

Interviews: Week commencing Monday 1 April 2024