Dvla Enforcement Officer - Reading

Here at NSL, we are not just the "parking people"; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA. What does a DVLA Enforcement Officer Do? * Liaises with members of the public and give advice regarding clamping and fines.
* Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.* Work alongside other agencies, when required including, Police, DVLA and VOSA.
* Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.* Ensures all vehicles and enforcement equipment is serviced and fit for purpose, reporting faults to the Manager.
* Completes daily reports regarding activities.* Two different shifts are available, a rolling 4 on, 4 off rota working 10.75 hours per day and a Monday to Friday 8.5 hours per day. What do you need to be a DVLA Enforcement Officer? Full UK Driving Licence
Excellent Communication Skills Self Motivated
Customer Focused Ability to work shifts
Ability to work on own initiative Previous experience in a similar role would be ideal but not essential What's in it for you? Competitive rates of pay
Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel and socialising to health & wellbeing Excellent Reward & Recognition Scheme
Enhanced Maternity & Paternity package [subject to eligibility criteria] First Class Training & Development Opportunities
Pension Scheme Full Uniform provided.
28 days' holiday including bank holidays. Regular overtime [optional]
Flexible Shift Patterns To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon. We are an equal opportunity employer, which means will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.