E-Commerce Manager

E-Commerce Manager

Location : Bagshot/Theale

Salary : £45,000-£50,000

Hybrid Options Available - 2 days in the office, 1 from home

My client based in Bagshot are seeking an E-Commerce Manager to come on and join their fast growing team. To apply for this position you will need experience within a similar position as well as proven management skills

Responsibilities

Collaborate with cross-functional teams to set yearly trading and promotional plans to maximise sales and profit margins.

Utilise data analytics and business intelligence tools to monitor sales performance, identify trends, and make data-driven decisions to improve trading outcomes.

Conduct in-depth market research and competitor analysis to identify opportunities for growth and differentiation Website Management

Oversee the day-to-day merchandising and maintenance of the e-commerce websites, ensuring the focus is on the customer journey and user experience across all devices.

Work with an agency to implement PPC and SEO strategies to improve website visibility and traffic acquisition.

Collaborate with the customer service and development teams to monitor customer reviews and feedback and troubleshoot issues promptly.

Work with a 3rd party platform provider to develop and execute a comprehensive personalisation strategy that aligns with our marketing goals and customer segments.

Utilise data analytics tools to track e-commerce performance and analyse key metrics to facilitate improvements to the customer experience and conversion.

Present regular reports and insights to the wider team clearly and consistently to ensure stakeholders can act upon recommendations.

Monitor and analyse the effectiveness of marketing efforts and deliver recommendations to cross-functional departments to adjust strategies as needed.

Lead a team of e-commerce professionals across two locations to deliver the e-commerce strategy.

Foster a culture of innovation, collaboration, and continuous improvement.

Skill Set

You have at least 3+ years experience in a similar e-commerce role.

Proven experience in e-commerce management, with a track record of driving B2C sales growth through online channels.

Strong understanding of e-commerce platforms, website management, and marketing strategies.

Proficiency in e-commerce analytics tools and data-driven decision-making.

Excellent leadership and team management skills.

Exceptional communication, problem-solving, and project management abilities