We are seeking an experienced and results-driven E-commerce Manager to join our growing team. As an E-commerce Manager, you will be responsible for overseeing and managing all e-commerce activities across our brands. This includes day to day website activities, product management, UX/UI improvement, developing and implementing our online sales strategies to drive growth in online sales.
The roles aims to increase online revenue and improve the customer experience in line with our organisational goals.
Duties:
- Develop and execute e-commerce strategies to drive online sales growth
- Manage and optimise our e-commerce platform, ensuring a seamless customer experience
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement
- Conduct market research to identify trends and opportunities in the e-commerce industry
- Collaborate with cross-functional teams, working with the Digital Marketing Manager for SEO/SEM implementation
- Take ownership of adding products and managing categories on the ERP/PIM and Magento platforms.
- Implement digital marketing campaigns to drive traffic and conversion on the e-commerce platform
- Perform competitor analysis to stay ahead of market trends, ensuring brands maintain a competitive edge in the e-commerce landscape
Skills:
- Previous experiece as an E-commerce Manager or similar role
- Strong understanding of e-commerce platforms (Magento platform experience is essential) and technologies
- Proven capability in managing e-commerce sites effectively, optimising for performance, user experience and sales conversion.
- Solid understanding of UX, web design, customer flow and web analysis.
- Proficiency in traffic analysis, reporting tools and sales journey optimisation
- Proficiency in executing promotional campaigns and offers across the website and other digital platforms
- Proficiency in data analytics tools such as Google Analytics, Google Tag Manager or similar to provide actionable insights.
-Basic understanding of web development languages likes HTML/CSS, allowing better communication with development teams.
- Experience in SQL is desired.
We offer:
- Monday to Friday - 8.30am - 5.00pm
- 29 days holiday
-Life assurance
-Pension
-Free parking
- On going support and training
- Flexible working both in the office in The Wirral or from home
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount
- Work from home