eCommerce Category Merchandiser

Role: eCommerce Category Merchandiser
Location: Leeds, LS15 or Leicester , LE67 (with hybrid working after completion of training)
Must live within a commutable distance to Leeds or Leicester or willing to travel 1-2 days per week to office
Salary: GBP30 - GBP35k plus extensive benefits
Contract type: Fixed term contract (6-12 months with potential to be permanent)
Employment type: Full time
Working hours: 40hrs pw, Monday to Friday
Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 20 years' experience, helping over 750,000 patients in England manage their NHS prescriptions from request through to delivery.
We are undertaking a significant transformation of the customer experience of our consumer health categories including medicines, beauty, vitamins, toiletries, and electricals. We are evolving and improving the web experience, ranges we offer and delivery experience.
We are looking for individuals who can lead the change, to help with the set-up of our new consumer website, on the Big Commerce platform, and delivery best-in-class web merchandising and experience to our customers.
What's in it for you?
Occupational sick pay
Discounted insurance (Aviva)
Employee assistance programme
Health and wellbeing initiatives
Green car scheme
Refer a friend bonus
Commitment to CPD/training
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
Enhanced maternity and paternity pay
Employee discount site
In-house mental health support
Social events throughout the year
Registration fees paid (GPhC, NMC, CIPD etc)
Blue light card
Hybrid working
25 days annual leave increasing with service
Contributory pension
Discounted gyms
Free onsite parking
Cycle to work scheme
Long service bonus
What you'll be doing?
Define, set up and execute best-in-class web product merchandising across our health and wellness categories on the Big Commerce platform
Set up the website taxonomy and search feature and set-up all products with the relevant product and attribute data
Identify and implement cross and upsell programmes, using sales and behavioural data
Working with the commercial teams to ensure all product ranges are available to our customer, with the right product descriptions, images and copy to promote the product and drive add-to-basket
Working with digital marketing teams to improve the landing page conversion and efficiency of marketing spend
Identify opportunities to improve the key ecommerce metrics i.e. add to basket, conversion, cross-sell participation, onsite search, checkout success/abandonment
Identify experience improvement in the customer journey throughout our sites i.e. content, UX/UI, features to drive sales
Manage and publish content updates (banners, images, copy, videos) to support promotions, events, or campaigns
Assist the wider team to undertake Keyword, competitor, and content research - ensuring keywords, titles, and product descriptions for all listings are optimised and well-ranked in search results
Who are we looking for?
Proven proficiency in maximising BigCommerce functionalities and content management systems, for effective merchandising, gained in a retail environment (either in a pureplay or omnichannel)
Experience using Shopify, Salesforce or Magenta
Degree or equivalent ideally in a Marketing related field
Strong analytical, technical & mathematical abilities
Commercial acumen, results driven and comfortable working in a very fast paced environment
Excellent verbal & written communication skills
Strong proficiency in Microsoft suite (particularly Excel) and working knowledge of Google Analytics/other tools in the Google suite
An understanding of Adobe CS to create mock-ups & basic HTML coding & web design experience is a plus
Confident self-starter with strong attention to detail
Great team player with a sense of humour, who proactively helps fellow team members (and those in other teams) when they are busier
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.