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SalaryJOB DESCRIPTION
At NEXT, not only are we one of the UK’s largest fashion retailers, but we’re also one of the largest listed companies, full-stop. Selling our products and thousands of world-famous brands, both in-store and online. What’s more, we’re growing. Fast. And it’s the kind of growth and investment that is exciting for everyone in our business.
The Total Platform team at NEXT manage our exciting new business-to-business online service that offers brands a full solution for eCommerce, including website, warehousing, logistics, customer care, marketing and customer data management. We let brands focus on their product and creative, and we drive their new online business forward including innovations, sales, operations and technology developments.
About the role
As an eCommerce Trading Assistant in the Total Platform team, you will be responsible for the relationship between Next and Victoria’s Secret. You’ll be an ambassador for Victoria's Secret and assisting in the day to day running of the brand across all Next platforms.
You will support the Total Platform Management team to help identify and develop new initiatives that champion the brand attracting new customers and improving the overall customer experience for Victoria’s Secret. What else will you be doing?
- Continually review information on sales, bestsellers & key online metrics to summarise performance trends.
- Educate yourself to know and understand the customer, across all sales channels, in the UK and internationally.
- Collaboration with colleagues and teams to test and learn what the customer wants. Ensure your recommendations have the customer’s needs and wants at the forefront to deliver an increase in sales in the UK and internationally.
- Translates ideas into practical solutions that improve performance.
- Build a close understanding of the trading calendars & customer shopping behaviours in all markets and sales channels
- Share business knowledge quickly and develop a good understanding of business priorities.
- Identify improvements and developments of internal and external processes with a constant view of improving service and profitability.
- Support to champion additional online functionality and features that will grow sales in all markets
- Support in the execution of key strategic opportunities; liaising with internal and external stakeholders in order to get the job done.
- Attend all relevant internal meetings relating to the account
- Participates in productive meetings that focus on the task in hand.
- Accurate administration of key business documents required both internally and externally.
What we’re looking for..
If you have excellent communication skills with the ability to influence change, an analytical mind with an ability to analyse sales and trends and a passion for eCommerce and Fashion, this is the role for you! eCommerce trading experience is desired but not essential.
Benefits
Our offices are inspiring, yes. But we understand that life happens. So, we’re big on making sure your work, works for you which is why we offer flexible working.
- Competitive salary range of £29,000 - £35,000
- Annual company performance based bonus
- Sharesave scheme
- Pension 3% Employer/ 5% Employee
- 25 days holiday plus bank holidays (can also buy/sell up to 3 days)
- 25% staff discount and free next day delivery to desk for online purchases
- Fantastic restaurant, coffee shop and juice bar all onsite at head office
- Free car parking onsite at head office
- Outstanding subsidised Nursery onsite at head office
- Staff shop onsite at head office
- Gympass & more!
ABOUT US
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
ABOUT SOME OF OUR BENEFITS
- 25% off a huge selection of Next, Lipsy & Victoria's Secret products
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a 24/7 digital GP and other free health and wellbeing services
- Free on-site parking
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
