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SalaryAn opportunity has arisen to join the Planning and Regulatory Services team as the Level 3 Business Administration Apprenticeship, and to provide administrative support to the teams within the Economic and Development Directorate.
Your next role
In this role you will contribute to the statutory functions for Swindon Borough Council, encompassing the validation of Licensing and planning applications whilst providing administrative support to the wider Planning and Regulatory Services teams.
You will assist with general administrative support for the directorate, as directed by the line manager, which may include:
- Obtaining an understanding of the different services within the department and be able to undertake generic administrative work across them all.
- Dealing with requests/complaints/queries within an agreed time. Including logging calls, issues and transactions, ensuring accuracy of information.
- Input data into the relevant case management systems for the directorate and ensure data is kept up to date.
- Produce case related information which may involve some research, collation and presentation.
- Using various IT programmes (primarily Microsoft Word, Excel, PowerPoint and Teams) to collate and format documents, reports, presentations and undertake some simple analysis.
- Updating intranet or website pages on behalf of the directorate.
- Managing relevant team mailboxes and co-ordinating responses.
The apprenticeship will provide you with the opportunity to achieve a Level 3 Business Administration qualification. You will receive the training and support needed to gain the skills required to become competent in your role and complete your qualification.
Qualifications required for this post
Entry requirements for the Level 3 Apprenticeship are:
• GCSE English and Math at grade C (level 4) or above or equivalent qualifications
• It is desirable to hold a clean driving licence, as travel around the Borough may be required.
Knowledge & Experience
- In addition, we are also looking for people who have:
- Good IT skills, preferably with experience of using Microsoft Word and Excel
- Good communication skills – both written and verbal
- Ability to work to manage own workload and work within deadlines
- Ability to work independently
- Ability to show initiative and take responsibility for the quality of their own work
- A passion for learning
- A professional approach and presentable in appearance
For more information on Apprentices at Swindon Borough Council please look at our website: Apprenticeship opportunities | Swindon Borough Council
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details.
Your next steps
Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
For further information about the role please contact Caroline Rhodes, Technical Admin and Support Services Manager, crhodes@swindon.gov.uk
If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk
