Ed Data Quality Clerk

An exciting opportunity has arisen within the Emergency Department Data Quality Team. The Data quality role will identify and resolve errors and gaps in data. They will work with services to mitigate Data quality problems recorded in the Trust Clinical systems. The successful candidate will be well organised, be able to communicate effectively, and show resilience in problem solving and root cause analysis.
The post holder will provide a high quality, efficient, timely and responsive Data input, undertaking verification, correction and updating of Emergency Department Patient information, Validation of Patient coded episodes to ensure optimisation of correct income tariffs.
Previous applicants need not apply
Interviews will be held week commencing 4th February 2024

• To assist in enabling informed decision-making regarding the future of Clinical Services. And the delivery of departmental CQUINN Targets.
• To assist the Non-Clinical Services Manager in ensuring all Data Quality Framework and performance targets of the Emergency department are complied with and achieved.
• Completion of Audits working to a high standard of accuracy, liaising with Nursing and Medical Colleagues to ensure accurate data collection and validation to ensure performance Targets are met.
• You will have an enthusiastic approach about the challenges of a busy and constantly changing working environment, with the ability to remain calm under pressure working well within our team. Proven ability to prioritize, plan and organize work on a daily basis together with good communication are essential skills needed

If you would like further information, contactJean.okeefe@sthk.nhs.uk,0151 478 7780orLinda.heyes@sthk.nhs.uk0151 430 2427
he Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:

• CARE that is evidence based, high quality and compassionate
• ​​​​​​SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
Duties & Responsibilities:

• To investigate, validate and correct information relating to the Patients attendance/Discharge from the Emergency Department
• To Audit, reconcile and transfer clinically generated Coding information from the Patient Record and EDMS, inputting onto the A&E Department Maxims system
• To ensure accurate input of patient information using all aspects of the Patient information system Careflow Live when adjusting errors, ensuring all attendance /Discharge details are correct
• Contribute to accuracy and completeness of ED coding which underpins the Payment by Results initiative and national clinical coding requirements
• To liaise with wards and other hospital departments as necessary to view information in source documentation, required to update Patient episodes
• To work within the wider departmental Data Quality Team to investigate incidents of incorrectly recordED Data and instigate appropriate remedial action
• Demonstrate effective organisational and time management skills with the ability to work independently and as part of a team
• To investigate, validate and correct information relating to the Patients attendance/Discharge from the Emergency Department
• To be aware of Data Quality issues relating to CQUINN Targets of the department
• To run, populate and disseminate discrepancy reports
• Perform Data quality Audits on patient records scanned in the department ensuring compliance with agreed target
• To actively participate in month end targets and Departmental service Audit
• To Alert Non-Clinical Services Manager, Admin Supervisor and users to recurrent problem areas
• To be able to communicate with all levels of staff in the Trust be able to communicate messages and problems as they aris
• Oversee the safe storage and collection of Patients paper records ensuring compliance with Data protection
• Be able to work as part of a team, promote effective workflows in the department to cover leave and sickness
• Deal appropriately with all enquiries and requests, telephone and e-mail, ensuring a responsive service is delivere
• To work in a flexible manner in accordance with Trust Policy
• Maintain all working areas, ensuring health and safety procedures are adhered to
• Adhere to Trust and departmental Uniform Polic
• Ensure compliance of all departmental Data Quality initiatives
• Attend appropriate training, meetings and education sessions at the request of manager
• Suggest and implement new ways of working to improve efficiency.
• Any other duties required by your Line Manager

TEACHING & TRAINING RESPONSBILITIES:

• Assist Administration Supervisor with training and induction of new administration staff.