Ediscovery Case Manager

The Vacancy

Condor, a division of Fieldfisher LLP, is looking for a highly motivated, analytical and enthusiastic individual to join its eDiscovery team which operates within a dynamic European law firm.

As an eDiscovery Case Manager, you will have a leading role in delivering and assisting in the delivery of eDiscovery enabled projects as well as train and mentor junior members of the team and help to develop and share technical, strategic and practical know-how on eDiscovery. We are a small, but growing team who are proactive, and solution oriented and work collaboratively with Fieldfisher lawyers, clients and vendors.

You will be expected to keep up to date with developments and will have the opportunity to attend seminars and presentations on relevant services and technology, ensuring such knowledge is shared across the eDiscovery team.

Key Responsibilities

• You will be responsible for successful end-to-end delivery of eDiscovery projects within agreed timeframes and in accordance with the eDiscovery team's standard operating procedures.
• Manage eDiscovery projects including document review teams from initial scoping to trial.
• Process material received in various formats including native and load file mapping and ingestion as well as exception handling.
• Set-up and customise review platforms, run searches, cull data, create review batches, customise coding templates, create user roles and related permission settings.
• Carry out native and load file productions according to specifications.
• Serve as a point of contact for service and technical issues.
• Resolve first line support queries and work with the Senior Case Manager to resolve second line support queries and technical issues.
• Take initiative of trouble shooting issues and errors.
• Ensure that complete and accurate records are being maintained with regard to the status of each project that you work on.
• Assist with the collection and reporting of statistics.
• Provide training and support to junior members of the eDiscovery team, Fieldfisher lawyers and clients.
• Provide technical and project support on all phases of a disclosure exercise.
• Build relationships with and instruct Condor's eDiscovery suppliers.
• Contribute to eDiscovery team operating procedures, know-how and training.

Qualifications

• Bachelor's degree - preferably in a technical field such as Computer Science, Information Security or Computer Forensics.
• Knowledge of the EDRM
• An understanding of the principles set out in the ACPO good practice guide for digital evidence.
• eDiscovery project management experience with a service provider, consultancy, government agency or law firm.
• Experience of using eDiscovery products such as Everlaw, Relativity, Disco, Reveal, Servient or Nuix for processing, review and production.
• Strong desire to continue to develop technical skills as required by the role.
• Ability to troubleshoot technical issues and recommend solutions.
• Strong written and verbal communication skills.
• Quality assurance and customer service experience.

Inclusiveness and Diversity

At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes.

Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process.

For accessibility information on our London offices, please visit our website.

What can we offer you?

Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike- Fieldfisher HQ is based in the vibrant and thriving City of London, which has something for everyone. Offering excellent commuter links based a 5-minute walk away from Monument and Bank tube stations. Views overlooking the River Thames and Tower Bridge from our 9th floor terrace, open plan workspaces that encourages a sense of camaraderie, hybrid working and hot-desking, discounted coffee in our on-site cafe, bike storage, shower facilities and much more.

We have diverse teams made up of our Partners, Lawyers and Business Services Professionals, collaborating to provide outstanding service to our clients, working across our many different sectors and practice areas.

We understand the importance of collaboration outside of work with lots of different clubs and networks for our people to get involved in, including quiz nights, book club, choir, firm-funded yoga, fitness challenges, football teams, and inclusive events with our nominated charity partners. If you would like to know more, chat with our recruitment team or visit our social media channels to see for yourself!