Education Welfare Officer Job profile

We have a part-time (0.6FTE) post available on a permanent basis. This would be 21.9 hours per week, to commence as soon as possible. (Please note, the salary above is the full-time equivalent, and the actual salary is based on 21.9 hours a week).

The role is part of the University’s Wellbeing and Welfare Team, operationally based within Education Support. The Education Welfare Officer will be managed by an Education Welfare Advisor who will has responsibility for a package of Health, Wellbeing and Support for Study (HWSS) activity and general welfare support.

This post will be expected to provide support to the Education Welfare Advisors, hold welfare meetings with students to ascertain appropriate signposting routes, assist on Health, Wellbeing and Support for Study meetings and deliver on any actions agreed in the meetings, keep accurate and up to date notes from meetings and escalate any concerns in a timely manner.

We are looking for a committed and organised individual with outstanding written and verbal communication skills, high levels of accuracy and attention to detail and a good knowledge of confidentiality and Data Protection issues. The successful candidates will demonstrate a passion for supporting our students and the ability to remain calm and resilient when dealing with complex welfare situations.

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We offer some fantastic benefits including:

For further information, please contact Charlotte Vereker by email – c.vereker@exeter.ac.uk