Address
Form of work
SalaryElectrical Engineer Support
Stoke on Trent Office
Up To GBP30,000 + 25 Days Holiday
12 Hour Shift Pattern
3 Days, 3 Nights, 6 days OFF!
Job Purpose:
The Power Management Centre (PMC) Shift Engineer role is responsible for delivering a proactive, effective, and professional Power event collation and registration facility in one central location.
The role involves collating, checking, and distributing Power events received and displayed at the Power Management Centre from various sites.
Key Responsibilities:
- Ensure that all alarm events presented into the Power Management Centre are recorded and acted upon correctly.
- Log into all power alarm Telemetry systems daily to monitor the Power plant infrastructure for new or existing alarms.
- Provide a world-class PMC service to engineers associated with account delivery.
- Deliver a service-focused and professional approach when answering calls or dealing with inquiries into the Power Management Centre.
- Demonstrate tenacity and drive to ensure power failure events are resolved quickly, especially in service down situations or difficult calls.
Qualifications:
- Relevant Electrical/Mechanical Qualification.
- Willingness to progress in an established company.
Experience:
- Comprehensive understanding of engineering within FM, building services, or manufacturing industries.
- Previous experience in a Helpdesk or Management Centre environment.
- Well-developed verbal and written communication skills.
- Proficiency with Microsoft Office
- Understanding and experience with the Remedy ticketing system or a very similar package.
If this new opportunity aligns with your skillset and aspirations please send in your CV or call Kieran on (phone number removed)!
