Emergency Accommodation Allocations Officer

Newham
Contract
1 month+
18.45 per hour umbrella

The Role:

To identify suitable emergency temporary accommodation vacancies and allocate them appropriately, according to specified requirements and needs, to nominated households.

To carry out the complete process of booking, extending and cancelling Emergency Accommodation, ensuring good use of available stock, minimising voids in block booked rooms and ensuring value for money.

To accurately and promptly maintain all monitoring systems relating to this process.

To gather and maintain records and systems which show vacancies in Emergency Accommodation available for booking on a daily basis.

Ensuring there is adequate information about the accommodation, so that appropriate matching to a customer's needs can be carried out and liaising with accommodation providers and teams to make nominations as required.

To maintain accurate records and systems of all customers nominated for Emergency Accommodation, including new bookings, extensions and cancellations.

To liaise with teams making nominations to ensure all necessary information is available and the system is regularly updated.

To check all relevant records and appropriately match customers to suitable Emergency Accommodation vacancies, in line with the customers need's, council policy and statutory duties.

The Candidate:

Minimum of 2 years of experience in a similar role within the social services sector, preferably in Emergency Accommodation or homeless services.

Demonstrable experience in conducting assessments, determining eligibility, and allocating Emergency Accommodation to individuals and families in crisis situations.

Proven track record of working effectively with diverse populations, including vulnerable groups such as homeless individuals, refugees, and survivors of domestic violence.

Experience in liaising with external agencies, such as housing associations, local authorities, and support organizations, to coordinate Emergency Accommodation placements and support services.

How to Apply:

Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)