Address
SalaryJob Purpose
Get ready to dive into an unparalleled adventure that transcends the ordinary 9-to-5 grind! Step into the spotlight with our exclusive opportunity to join the heart of our Emergency Response team. As a crucial member, you'll be at the forefront of ensuring the safety of our nation, swiftly responding to Emergency Gas escapes and restoring properties to a secure state. This isn't just a job; it's an opportunity to make a real impact and be a hero in your community.
What to Expect
During your immersive 2-year apprenticeship, you won't be confined to a desk – you'll spend a whopping 80% of your time in the field, honing your customer service skills and making a tangible impact on customer safety and the uninterrupted gas supply, day and night. Alongside our seasoned experts, you'll transform into a first responder, swiftly addressing gas escapes across our extensive network. Guided by experienced engineers, you'll be trained into every part of the role – from navigating property entry to conducting thorough property and appliance inspections. You'll master the installation of gas meters, perform maintenance tasks, and conduct risk assessments for both residential and commercial properties. From attending meter faults to fitting cooker safety valves and executing purge and relights, your apprenticeship will be a diverse and dynamic experience. If you crave variety and hands-on learning, look no further!
The remaining 20% will immerse you in our own cutting-edge training centres, strategically located in the north and south of the country. Here, you'll join forces with fellow apprentices, guided by our exceptional trainers—the cream of the crop with years of field experience who have now dedicated themselves to shaping the next generation. During your apprenticeship you will have 1-week block training weeks over the two years, with a focus on intensive training during the initial 6 months. Upon joining, you'll receive a comprehensive training plan with dates when you will be away - worry not though—full accommodation, travel reimbursement, and meal allowance will be provided if you find yourself away from home.
Once qualified and successfully completing the apprenticeship, a role is guaranteed with us! you’ll be qualified to act as the first responder to gas escapes across the network where you'll regularly visit customers, navigating the unique challenges of each property. Every day will bring a fresh set of experiences as you become a hero in your community, making a real impact by ensuring the safety and security of diverse homes across the region. This isn't just a career; it's an ongoing adventure where you play a vital role in safeguarding communities and leaving a lasting positive mark.
Skills and Experience
Pride, Purpose, Ownership: We're not just seeking apprentices; we want individuals who embody pride, purpose, and ownership. Your unique contributions will shape our journey and contribute to the success of Cadent.
Passion for Customer Care: Your role involves attending to customer emergencies, and your knack for putting them at ease is crucial. If you have a genuine love for assisting people in their times of need, you're the perfect match for this position.
Eagerness to Learn: Bring your curiosity, drive, and motivation! We're seeking individuals eager to learn and grow. Your enthusiasm will be the driving force behind your success in the First responder Apprenticeship
Embrace the Freedom: No driver's license? No worries! You're welcome to join us. During your exciting 2-year apprenticeship, all you need to do is secure your driving license. The best part? We've got your back with a generous contribution of up to £200 towards your lessons and tests.
Are you prepared to be a hero in your community while forging a solid future in engineering? If you have a passion for addressing gas emergencies, potentially saving lives, and genuinely caring about our customers and their safety, the First Call Responder Apprenticeship at Cadent is tailor-made for you. Apply now and be the driving force behind ensuring the nation's safety!
Benefits
We offer a host of benefits to suit your lifestyle and support your well-being. These include:
- Company Van
- Up to £200 towards driving lessons
- ‘Gympass’ scheme providing free or heavily subsidised local gym memberships.
- Company mobile, laptop and full uniform provided.
- 25 days holiday, plus statutory days, and an option to buy more.
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
About Us
At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.
Diversity and Inclusion
Don’t meet every single requirement listed?
Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.
As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.
We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!
Circle Back Initiative
As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.
Be part of something big. Help shape the future of gas for generations to come.
