Employee Relations Specialist

Employee Relations Specialist: Crawley – Hybrid working; 6month contract; InsideIR35. Other locations available include Reading, Glasgow and Cheadle, the role has a hybrid working pattern with 3 days required working on site.
As Employee Relations (ER) Specialist, you will provide expert and pragmatic advice on the majority of ER issues, ensuring compliance with internal company policies and current legislative requirements. The role is critical to ensuring fair and consistent application of policy and process through the provision of accurate and timely advice to employees, managers and the wider HR function - either remotely or in person.
The role is intended to support a variety of complex ER casework across all parts of the business in the UK and will be the first point of escalation for ER Advisors. It is critical in the delivery of HR strategy in collaboration with Heads of HR and HR Directors through effective implementation of business change that has an impact on people e.g. restructuring, reorganisation, acquisitions, TUPE. Adopting a consultative approach with employees and managers, the role is expected to build strong relationships across the business and wider HR function, including trade union representatives and senior managers.
You will Work with Lead ER Specialists to identify patterns / trends in the ER casework that may require review or changes to current policies and procedures, or training interventions, and lead the implementation of these. Work collaboratively with other members of the ER Team to ensure a seamless handover of cases where necessary, ensuring the customer is kept informed of progress at all times
Primarily based within a designated region, flexibility to work within different regions will be required to support peaks and troughs of ER casework and project demand. Depending on the geographical spread within a region, regular travel (which may include overnight stays) will be required to provide face-to-face support where necessary.
Skills & Experience Required
Essential
Solid knowledge of current UK employment legislation and ACAS guidelines, plus the desire to maintain this knowledge
Previous experience of implementing and advising on a broad spectrum of HR policies with managers and employees
Experience of dealing with a variety of challenging ER cases, maintaining resilience with a pragmatic and positive approach
Confident and able to conduct difficult and sensitive conversations with managers, and employees, both face-to-face and over the phone, showing compassion and empathy
Ability to build positive working relationships and establish credibility with a variety of stakeholders including managers, employees and the wider HR function
Previous experience of working with external suppliers and fostering positive relationships that are professional and constructive
Actively listens and explores the root cause of queries from managers and employees, constructively challenging as necessary
Excellent written and verbal communication skills
Strong attention to detail
Ability to work on own initiative and manage own time effectively
Team orientated, flexible and enthusiastic with a can-do approach.
Desirable
Prior experience of:
working in a complex/matrix engineering or technical organisation
working in a regional role and covering multiple sites in a virtual team
delivering ER training to managers and employees
An understanding of HRSS technology and the use of this during business as usual and periods of change
Policy and procedural document design experience
Practical working knowledge of Microsoft Office tools.
Technical
Demonstrate Operational Excellence through continuous improvement; on time efficient and effective delivery; soliciting and acting on feedback from customers and ensuring customers are fully informed with respect to HR updates
Demonstrate HR Expertise: has good understanding across all professional HR areas (such as but limited to employee engagement, performance, Employee Relations) and understands how HR can be managed to drive team and individual performance; excellent understanding of legal implications and risks; up to date with external HR thought and developments
Qualifications:
Essential
Working towards CIPD qualification
Educated to A level standard or equivalent
Good GCSEs in English and Mathematics
Stays appraised of current developments in UK employment legislation and HR best practice through Continuing Professional Development
Desirable
Degree level qualification or equivalent
CIPD qualified
Other:
A full and valid UK driving licence is an essential requirement for this role
Morson is acting as an employment business in connection with this vacancy .
Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers