Employer Engagement Assistant

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

This is an exciting opportunity to be part of our Employer Engagement Team as an Employer Engagement Assistant. As part of this role, you will be undertaking an Apprenticeship qualification for example Level 3 Business Administration. The skill level and subject will however be open to negotiation, depending on the applicant’s pre-existing qualifications and interests.

The Employer Engagement Team aims to work with a range of local Businesses from different sectors to create better and fairer work opportunities for the people of Hounslow.

You will provide flexible administrative support, respond to contacts and businesses, help with events, and manage digital content on the Skills & Employment Services portal, social media, and website. Along with opportunity to communicate with different teams and gain experience through a range of responsibilities, you will develop your on-the-job soft skills within this dynamic team.

The Employer Engagement Team sits within the ‘Work Hounslow’ Careers & Employment Service and under the wider Children & Adult Services Directorate. The Employer Engagement Team aims to work with a range of local Businesses from different sectors to create better and fairer opportunities for employment and work experience for the people of Hounslow. While you seek to improve the quality of jobs in Hounslow, the impact that you will be making is significant and will directly contribute to the thriving local economy and the implementation of the Council’s new Business Engagement Strategy.

Your Role:

The Employer Engagement Assistant (Apprentice) position will report directly to the Employer Engagement Lead and work alongside Employer Engagement Coordinators. You will provide essential business, administrative, & marketing support to the Employer Engagement team.

Your responsibilities include responding to inquiries, maintaining administrative systems, recording, following up on contacts and referrals and producing reports on employment and training outcomes. Additionally, you will contribute to the team's communication strategy by managing digital content on the Careers and Employment Services portal, website, and social media platforms as well as participating in events.

Through this, you will be exposed to a range of different teams in a dynamic work environment and develop on-the-job skills.
About You

If the points below resonate with you, we’d love you to put in an application:

1. A people person: Able to demonstrate confidence and willingness to reach out to new contacts and team members.

2. Organisation: Able to show initiative in the way they manage their time and prioritise their tasks.

3. Communication: Able to communicate and relay key messages and updates on their progress effectively both written and verbally.

4. Tech-savvy: Comfortable with technology including various systems, IT, websites, design applications, and social media.

5. Motivation & Growth-mindset: Able to demonstrate an enthusiastic and can-do approach towards work and the willingness to learn, develop, and seek feedback.

Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!
When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:

Application closing date: Monday 22nd April 2024

Interviews date(s): Fri 26th April & w/c 29th April 2024

Interview process: If successful at application stage, candidate will receive a pre-interview task, followed by 1 round with an interview panel.

Start date: ASAP – subject to time taken to complete the pre employment checks.