Endpoint Engineer

We are currently recruiting across a wide variety of roles for new and existing programmes with our clients in the Aerospace, Defence and Security sectors.  

We are seeking an Endpoint Engineer to join the team, the role will offer the opportunity for development and career progression.
Through Agile Project Management, technical design and build, automated Testing with an emphasis on 'secure by design' delivery, we will utilise the latest technologies to deliver an interconnected on-premises technology solution.  
This role will require the successful applicant to undergo UK security vetting clearance (or a willingness to apply).  

What you will be doing:

Engaging in pre-sales activities to scope out potential solutions.

Accurately assess effort and cost involved with implementation.

Follow standard project processes and procedures to produce documentation to be used in proposals

Evaluate hardware and software (within server, network, storage, or desktop environments) Integration and test of new products (both hardware and software) for incorporation into program infrastructure

Administration and enhancement of the environment and its supportability, for example: endpoint optimization, control the network access integrity, manage the data, in terms of space allocated to data, access authorizations, optimization.

Provide third line support to ensure right support.

To be aware of the relevant SLA structure and to respond, fix or escalate according to the limits set out within that structure.

Accurately assess time to complete tasks to ensure operational and user procedures.

Have essential skills required in MECM, SCOM, SCORCH, Ivanti, iGEL, Trend.

What you’ll bring:

The Senior Infrastructure Engineer will have sound knowledge of the latest developments and future strategy for their technology area, and an awareness of its application within past and present Sopra Steria engagements

Experience of leading a small technical team to complete project tasks.

Experience of working in a project environment.

Experience within a customer support environment and an appreciation of the impact of problems on the customer business.

Documentation Skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel.

Extensive experience in Infrastructure Management

It would be great if you had:

Technical Infrastructure skill in an enterprise environment, for example: Advanced Infrastructure skills covering administration, fault finding/diagnosis and fix, File/Print Clusters, enterprise thin client environment an advantage, messaging an advantage, virtualization an advantage, hardware build and evaluation experience

Experience of working to tight SLA’s.

Accreditation to technical level or equivalent essential (ex: MCSE) and accreditation in another technology area preferred.  

Employment Type – Full Time, Permanent
Location – Cheltenham (on-site)
Security Clearance Level – DV
Internal Recruiter – Lee
Salary - £47k-£50k
Benefits – 25 days holiday with the option to buy/sell, 4x Life Assurance, Pension, 3% flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about our company?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies.