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Street Lighting is a highly visible and vital part of Northumberland’s highway network. Lighting is provided to enable the safe use of the highway for road users and pedestrians and the role of the Street LightingEngineering Assistant is key to ensuring reported faults and emergencies are dealt with promptly and efficiently. The Street Lighting team receives approximately 5,000 enquiries per year all of which need to be managed in a timely and professional manner.
ROLE OF THE JOB
The post holder will need to be confident in dealing with members of the public, Parish and District Councils, Local and County Councillors and will need to use their initiative in deciding when to keep customers informed of the progress of their enquiry. The role also requires the constant and comprehensive update of the Street Lighting Mayrise System, which includes customer requests, works orders and inventory updates. The post holder will be given full training in using and interrogating the Street Lighting Mayrise System, which is also used to calculate the energy consumption of the Street Lighting Assets. The role of the Engineering Assistant will provide support right across the business, including the Design Engineers and the Operations Manager.
The role also requires a close working relationship with our key internal and external partners, which includes Northern Powergrid and Scottish Power Systems. The role is a key part of the process for applying for utility maps to assist with the planned replacement of assets.
REQUIREMENTS OF THE JOB
- We would like to hear from people who have a sound knowledge of all Microsoft office applications and have a high level of computer literacy, and existing knowledge of the Council’s Oracle EBusiness system, such as projects and receivables, would be an advantage.
- You should also have good interpersonal and organisational skills and have a strong customer focus.
- It is essential that you can prioritise and organise your own workload as well as being able to work well within a team environment, work to tight deadlines, be methodical in your approach and operate with minimum supervision, as the team operates in a highly reactive work environment.
- The appropriate standards are set out in the Job Description/Person Specification, and although not essential, it would be advantageous if the post holder held a full UK Driving Licence.
For more information about the role, please contact Gavin Barlow at: Gavin.barlow@northumberland.gov.uk or telephone 07976 848401
INFORMATION AND BENEFITS
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.
For further information about working for NCC, please visit our website.
Why choose us?
We have some outstanding benefits to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
- Local government discount schemes available to all employees with offers at local businesses along with various national brands
- Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours
- Car leasing scheme
- Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here. We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications
