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Form of work*Please only apply if you have direct experience within Engineering Sales, preferably in the Electro Mechanical Sector*Trilogic Recruitment is currently seeking an experienced Business Development Lead to join the dynamic team of our client, a prominent electromechanical services provider. The successful candidate will play a pivotal role in driving new business opportunities, ensuring exceptional customer service levels, and contributing to the overall success of the sales function.
Key Responsibilities:
Handle customer enquiries professionally and efficiently over the phone
Investigate, research, and identify new business opportunities from dormant and new accounts
Ensure customer service levels surpass expectations
Create and close quotations/enquiries accurately and promptly
Issue quotes to customers on the day of collation, and communicate any delays
Produce quotes as directed by the Customer Service Manager
Follow Sales Strategies implemented by the Sales Director
Proactively call customers to chase orders, quotes, and POs
Treat all sales-related work as a priority
Liaise with Area Sales Managers for sales documentation processing, lead generation, and assistance
Update systems with quote notes and files, job cards with photos, notes, and files
Perform general sales administration
Undertake any other duties within your capabilities as directed by the Company
Requirements
Proven experience and track record in sales
Excellent customer service skills
Concise communication skills
Excellent telephone manner
Customer-focused
Works well on own initiative or as part of a team
Organized and maintains composure under pressure
