Engineering Manager

UNDERSTANDING, SERVICE, TRUST
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Engineering Manager

Berkshire salary range circa £50.000
One of the UK's leading Audio/Visual Company;s with over 25 years experience in assisting its customers in adding impact to areas of their business communications with audiovisual (AV) equipment and services. Due to the continued success and growth of the company are seeking to recruit an AV Manager Looking after the installation team The Head of Engineers will lead our team of AV installation engineers, overseeing all aspects of audiovisual project installations, from initial design to final implementation. This role demands strategic planning, team management, and hands-on leadership to ensure the delivery of high-quality AV solutions that meet our clients' needs and exceed their expectations. Working alongside Project Managers and Product Specialists to ensure that the technical aspects of a project are setup, tested and configured ready for implementation. Concentrating on Digital Signage, IPTV and Room / Desk booking solutions initially.Main Duties

Project Leadership
* Provide leadership to engineers for AV installation projects from planning, execution, and delivery, ensuring they are completed on time, within budget, and to the highest standards.
* Coordinate with Project Managers, product specialists, and other departments to ensure seamless project execution and alignment with project objectives and company goals.
Team Leadership
* Lead, manage, and motivate a team of AV Installation Engineers, providing guidance training and mentorship.
* Foster a collaborative and positive team culture.
Technical Oversight
* Provide technical guidance and expertise in AV system installations.
* Ensure that installations meet industry standards and comply with client requirements.
Training and Development
* Develop training programs for AV Installation Engineers to enhance technical skills.
* Facilitate continuous learning and professional development within the team.
* Collaborate with HR to identify training needs for the engineering team.
* Support professional development plans for individual engineers.
Resource Management
* Allocate resources efficiently for AV installation projects, including allocation of personnel, equipment and materials.
* Monitor and manage project budgets.
Quality Assurance
* Implement quality control processes to ensure the reliability and performance of AV installations.
* Conduct regular inspections and audits to maintain high-quality standards.
* Create and maintain KPI's to accurately measure performance and accuracy.
Client Interaction
* Manage client relationships, ensuring satisfaction and addressing any issues promptly.
* Collaborate with clients to understand their AV system requirements.
* Provide technical expertise during client meetings and presentations.

* Oversee on-site activities and ensure installations are carried out according to specifications.
* Address any technical challenges that may arise during installation process.
Compliance
* Ensure that AV installations comply with health and safety regulations.
* Implement and enforce safety protocols for installation projects.
* Ensure compliance with industry standards, ISO Standards, and company policies.
Documentation & Reporting
* Maintain accurate documentation for each installation project.
* Generate reports or updates on project progress, issues, and resolutions.
Continuous Improvement
* Drive continuous improvement in technical capabilities, processes, and team performance.
* Identify areas for process improvement in AV installation workflows.
* Implement best practices to enhance efficiency and effectiveness.
* Develop and implement standard operating procedures for project execution and team performance.
Technology Trends Awareness
* Stay informed about emerging technologies and trends in AV installations.
* Evaluate and recommend new technologies that could benefit the installation process.
* Feedback to technical sales teams and account managers successes and failures.
Recruitment and Team Building
* Participate in the recruitment process for AV Installation Engineers.
* Contribute to building a diverse and skilled engineering team.
Conflict Resolution
* Address interpersonal conflicts within the team promptly and diplomatically.
* Work closely with HR to provide solutions and maintain a positive team environment.
Policy Implementation
* Ensure adherence to company policies and procedures.
* Communicate and enforce HR policies as required.
Employee Wellbeing
* Promote a healthy work-life balance among the team.
* Address any employee concerns related to wellbeing or job satisfaction.
Diversity and Inclusion
* Promote diversity and inclusion within the team.
* Collaborate with HR to create an inclusive workplace culture.

Benefits:

* Opportunity to join a market leader in the AV industry where you will
play a pivotal role in the future success of the company

*Office/Hybrid/Site

*25 days holiday plus all bank holidays
* Private healthcare scheme
* Excellent Company pension plan